Trusted by more than 18,000 Shopify and Shopify Plus stores—like Brooklinen, Ruggable, True Classic and Dr. Squatch—Postscript gives ecommerce brands the tools they need to run a world-class SMS marketing program.

We’re on a mission to make SMS the number-one revenue channel for ecommerce merchants by delivering an easy-to-use platform where they can grow their subscriber list, develop and test their messaging strategy, deliver excellent customer service, and drive sales and loyalty—all in one place. We believe SMS is the most important marketing and sales channel of the decade, and that vision drives everything we do.

Postscript was founded in 2018 as a 100% remote organization. With more than 250 employees (and counting!), we’re backed by Greylock, Y Combinator, and other top investors.

Overview

Postscript is hiring a Sr. Product Designer with past experience in an early-stage, metric-driven environment to join our Design team. Product Designers at Postscript are equal members of the Product-Design-Engineering (PDE) triad, and are responsible for helping their team ship delightful experiences to customers. You will be deeply integrated on a PDE team and collaborate very closely with fellow engineers and product managers. You will have a high degree of empowerment and ownership over your product area, contribute to our design system, and build customer-centered designs alongside a team of multidisciplinary Product Designers.

This position is fully remote across North America, though it is preferred that candidates are located in an Eastern-US time zone (GMT -6, -5, -4).

Primary Duties

Design delightful, creative experiences that drive desired outcomes
Provide a comprehensive range of design activities, including problem definition, user flow examples, component creation, verbiage guidance, and QA (visual and technical)
Collaborate with the product engineering team(s) daily. Brainstorm, design, and iterate with engineering and product teammates
Be an active participant in Product and Brand design critiques
Ensure that your assigned team(s) continually ship solutions in line with timing expectations and goals. Iterate quickly and push to effectively increase throughput
Regularly lead user interviews. Develop user profiles and accurately define user problems. Use this work to actively guide your design efforts. Share this knowledge with your team
Develop a strategic design roadmap for your product area. Understand systems and flows, and prioritize design improvements to yield the maximum customer impact in the shortest amount of time. Use data to support your decision-making process
Utilize Postscript’s Design System and actively contribute to improvements

What We’ll Love About You

Multiple years proven SaaS product design experience
Strong experience with both early-stage product definition and metric-driven design
Strong design skills (including stellar online portfolio)
Deep understanding of ecommerce design patterns
Expert-level Figma skills
Demonstrated cross-functional experience
Experience with HTML/CSS is not required but very nice to have

What You’ll Love About Us

Salary range of USD $144,635-$164,358 base plus significant equity (we do not have geo based salaries)
High growth startup - plenty of room for you to directly impact the company and grow your career!
Work from home (or wherever)
Fun - We’re passionate and enjoy what we do
Competitive compensation and opportunity for equity
Flexible paid time off
Health, dental, vision insurance

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You are welcome here. Postscript is an ever-evolving place of equal employment for talented individuals.