2 days ago

Logo of PwC

R&R Financial Services - Operational Resilience - Manager 7 Locations

$100k - $232k

PwC

New York, NYChicago, ILWashington, D.C.Boston, MAUSRemote HybridPhiladelphia, PA

Industry/Sector

Banking and Capital Markets

Specialism

Risk

Management Level

Manager

Job Description & Summary

At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.

Those in enterprise risk management at PwC will focus on identifying and mitigating potential risks that could impact an organisations operations and objectives. You will be responsible for developing business strategies to effectively manage and navigate risks in a rapidly changing business environment.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Analyse and identify the linkages and interactions between the component parts of an entire system.
  • Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
  • Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
  • Develop skills outside your comfort zone, and encourage others to do the same.
  • Effectively mentor others.
  • Use the review of work as an opportunity to deepen the expertise of team members.
  • Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.

Basic Qualifications
Minimum Degree Required (BQ)
Bachelors Degree
Minimum Year(s) of Experience (BQ)
6 year(s)
Preferred Qualifications
Degree Preferred
Master of Business Administration
Preferred Fields of Study
Accounting, Finance, Risk Management
Preferred Knowledge/Skills

Demonstrates extensive abilities and/or a proven record of success in the following areas: 

  • Financial Services products and services (e.g., Retail Banking, Commercial Banking, Capital Markets, Asset Management, Insurance);
  • Financial Services industry companies, trends, and practices; 
  • Operational Resilience regulatory requirements and industry best practices; inclusive of governance structure, and framework / policy development
  • Operational risk and resilience frameworks relating to business, operations, technology and supply chains / third parties;
  • Adjacent risk areas such as Business Continuity, Incident and Crisis management, Disaster Recovery, Cyber Resilience, Root Cause Analysis - inclusive of associated testing;
  • Assisting organizations with achieving a competitive advantage by managing risk and compliance in a streamlined manner and creating greater resilience against operational disruptions;
  • Developing methodologies and frameworks for mapping business service value chains across products and underlying processes, identifying and prioritizing interdependencies (e.g., technology assets, data centers), calibrating impact tolerances, and managing threats and vulnerabilities;
  • Assessment, identification and prioritization of Critical/Important Business Products and Services for resilience;
  • Developing and conducting stress testing scenarios and activities against documented impact tolerances
  • Facilitating and leading readiness and tabletop assessments including planning, execution, evaluation, and sustainment of initiatives; identification of deficiencies and development of corrective action plans

Demonstrates proven extensive abilities and success with identifying and addressing client needs: 

  • Leading client discussions, meetings, and relationships as a trusted advisor; 
  • Structuring client strategies based on understanding of business needs; 
  • Communicating a broad range of Firm services; 
  • Utilizing negotiation and persuasion skills to identify and sell potential new service opportunities; 
  • Communicating complex messages clearly and concisely in verbal and written form; 
  • Managing client feedback and navigating ambiguous situations to deliver on client requests; 
  • Managing engagement economics, billing and collections, and contracts; and, 
  • Building relationships with internal and client stakeholders. Demonstrates extensive abilities and/or a proven record of success as a team leader: 
  • Leading large or multiple teams and creating an atmosphere of trust; 
  • Generating a vision and establishing direction for the team, encouraging a diversity of opinions; 
  • Creating a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members; 
  • Providing candid, meaningful feedback in a timely manner; 
  • Keeping leadership informed of progress and issues; 
  • Managing engagements including preparing concise, accurate documents and balancing project economics management with the occurrence of unanticipated issues; and, 
  • Considering cross-cultural differences and fostering a global mindset for the team. 

Travel Requirements

Up to 60%

Job Posting End Date

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.  At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

The salary range for this position is: $100,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individuals skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance