Company Description

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

We are a virtual first company and your primary work experience will be virtual / working from your home. Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment.

Job Description

As a Services Business Development Manager, you will be responsible for developing and closing new services business, assisting the sales rep in closing cloud/license deals, maintaining relationships with clients in the region and monitoring the performance of projects in the region. Responsible for maintaining relationships with customer
executives and supporting future customer services related needs. Understand customer challenges and provide recommendations and insights to help meet customer’s goals. Able to explain the implementation process and build customer confidence in the proposed solution. Calculate cost, timeline, and risk analysis for the implementation project.

Supports and develops “Materials” – Business Messages – Presentations – White Papers in line for supporting
Business Services deals.

What you will do:

Work closely with the regional sales organization to position solutions and services as part of the sales cycle with prospective and existing clients. Activities include presentations of QAD services capabilities and specific services solutions to clients, workshops and discovery sessions to determine client requirements, development and presentation of proposals to clients and negotiation of terms and conditions. For large opportunities ($300K or more) conduct deal review prior to submitting estimates to customer.
Responsible for Proposals and Statement of Work including details like project scope, assumptions and estimate.
Maintain relationships and communication with the client install base within the region. Ensure clients view QAD services as a trusted advisor and provider of choice. Develop new and continuing business within client install base using territory planning, prospecting, qualification, client engagement, handling objections and close/win plan.
Coordinate with Services Hub to get support for development of statement of work, work orders, accurate data update in CRM system for opportunities. For large opportunities, conduct a services handover meeting with the Project team and provide documents and details related to the opportunity
Other duties as assigned

Qualifications

What you will need:

Bachelor’s in business, supply chain, or computer science
English C1/ Fluent/ Conversational
Product expertise is a most, Implementation experience and project management experience.
Product Experience: Supply Chain – Forecasting / Distribution / Production / S&OP etc. – Plannig Solutions, Advanced Scheduling.
Related software experience – QAD DSCP(DynaSys), SAP (APO / IBP), Kinaxis, Logility, Futur Master, Blue Yonder (Manugistics / I2) or equivalent.
Computer skills: Proficient in Google Suite, nice to have Salesforce.

Additional Information

Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
Opportunity to join a growing business, launching into its next phase of expansion and transformation.
Collaborative culture of smart and hard-working people who support one another to get the job done.
An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
Compensation packages based on experience and desired skill set

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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