Supply Chain Business Process Analyst

Company:

Qualcomm Incorporated

Job Area:

Operations Group, Operations Group > Business Process Analysis

General Summary:

The Business Process Analyst will play a crucial role in identifying, developing, deploying, and supporting business processes within Supply Chain specifically in Procurement as it integrates to the other business functions. He/She will be focusing on enhancing existing processes and driving new initiatives to improve scalability, flexibility, cost-efficiency, and proactiveness. This role involves close collaboration with the Supply Chain Management groups and IT to develop integrated solutions, supporting large system and process integration projects, and creating flexible and scalable solutions to meet organizational goals. The ideal candidate will have deep knowledge of semiconductor manufacturing, procurement and sourcing, module manufacturing, high-tech electronics assembly, and planning solutions, along with hands-on experience in the business solution life cycle and deploying cross-functional system-based solutions. Proficiency in writing requirements documents and functional specifications, managing change processes, and working closely with global teams is essential. Additionally, the candidate should be skilled in utilizing business process techniques such as RACI, process flows, and swim-lane diagrams, making informed design trade-offs, and ensuring designs are scalable and consistent with future initiatives.

**Position requires to be onsite in San Diego full time

Minimum Qualifications:

•    Bachelors degree in Business, Engineering, Operations, or related field.
•    5+ years of related business process analysis experience.

Preferred Qualifications:

Principal Duties and Responsibilities:

•    Leads highly complex analyses to identify where an issue has occurred and where process inefficiencies or gaps exist; performs cost/benefit analyses to improve support initiatives. 
•    Leads large business process improvement projects, including facilitating the process lifecycle, and defining deliverables; assists management to define deliverables for complex initiatives. 
•  Develops and recommends new or improved business processes, policies and system solutions. 
•    Writes clear and detailed documentation for highly complex processes.

•    Writes functional specs capturing business requirements, Document user desktop procedures, Lead End User Training, Secure user support of new processes, and provide users process and systems training.   

•    Leads status meetings, process development workshops, training sessions, project teams, etc., and facilitate communication between user community and project teams. 

•    Makes impactful decisions as it pertains to highly complex issues that arise within ones own function; makes decisions for more junior analysts. 
•    Works with individuals inside and outside of own function to integrate complex projects and/or ensure changes work with other components of a specific project.

•    Provides advanced and comprehensive support of users, business systems, and applications that achieve business efficiency and productivity goals. 

•    Leads the effort to identify performance measures of process effectiveness, develop performance metrics that provide data for process measurement and identify indicators for future improvement opportunities. 

Level of Responsibility:
•    Works independently with little supervision.
•    Decisions are moderate in nature. Errors are detected and corrected with relatively minor financial impact or effect on projects, operations, or customer relationships. May require involvement beyond immediate work group to correct.
•    Requires verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. Role may require strong negotiation and influence, communication to large groups or high-level constituents.
•    Works within the prescribed budgetary objectives of the department. Erroneous decisions, failure to achieve results may cause delays in schedules and result in the re-allocation of some resources.
•    Has a moderate amount of influence over key business process decisions (e.g., is consulted by senior leadership to make key decisions).
•    Most tasks require multiple steps which can be performed in various orders; some planning and prioritization must occur to complete the tasks effectively; mistakes may result in some rework.
•    Substantial creativity is needed to innovate new processes, procedures, or work products within guidelines or to achieve established objectives.
•    Deductive and inductive problem solving is required; multiple approaches may be taken/necessary to solve the problem; often information is missing or incomplete; intermediate data analysis/interpretation skills may be required.
•    Occasionally participates in strategic planning within own area affecting immediate operations.

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EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

 

Pay range:

$101,500.00 - $152,500.00

The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm.  We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus).  In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer!

If you would like more information about this role, please contact Qualcomm Careers.