about 2 months ago

Logo of Qualys

Senior Technical Trainer Pune

Qualys

Pune, IndiaIndiaRemote

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Our Training Team delivers world-class technical training for Qualys IT security risk and compliance solutions in the classroom and online. We are a global team of training professionals passionate about helping customers learn and succeed with our products. Were looking for an experienced Technical Trainer to join us!

 

Responsibilities

  • Consult with stakeholders to define technical enablement needs; this is a shared responsibility with the training team.
  • Work with multiple teams, including Engineering, Product Management, SME, Sales, and Support, to consolidate knowledge elements, review, validate, and ensure training content aligns with business requirements.
  • Manage and deliver technical training to our customers, prospects, partners, and internal Qualys employees, in-person or via virtual mediums.
  • Collaborate with team members to design, develop, maintain and deliver exceptional technical training materials in multiple modalities, including eLearning, videos, simulations, labs, and instructor-led classroom training.
  • Independently design, build, and maintain virtual lab environments and associated lab guides to support technical training courses.
  • Be an advocate for Qualys Products and contribute to the success of our training programs.
  • Conduct peer reviews for existing content development activities.
  • Assist Leads on Training Projects.
  • Develop your skills to become a subject matter expert on flagship products you create and deliver training for and address various knowledge needs for the support organization with the prime responsibility of training customers and employees.
  • Design, build, and maintain virtual lab environments and associated lab guides to support technical training courses.
  • Manage functions in the Learning Management System relevant to your job duties.


 

Skills and Experience

Essential

  • BSc/MSc degree or equivalent experience in computer science or related engineering fields.
  • Minimum 3+ years of experience in delivering technical training, both in-person and remotely.
  • Minimum 5+ years of experience with Cyber Security products or platforms, such as but not limited to Endpoint Security, Vulnerability Management, SIEM (Security Information and Event Management), Firewall, UTMs, Compliance solutions, etc.
  • Must have previous experience in designing and developing materials and writing assessments for technical training.
  • Excellent written and oral communication skills in English.
  • Ability to execute several parallel tasks and prioritize appropriately.
  • Ability to adapt to recent technologies and learn quickly.
  • Must be based in Pune, India.
  • Must be open to travel independently for onsite training delivery.
  • Must be experienced in working across multiple geographic regions when required.

Desirable

  • Knowledge and experience of using Qualys products.
  • Experience with delivering Certification-based Training as part of an education program.
  • Multilingual is a strong plus.
  • Experience with Video content creation tools.
  • Understanding of compliance standards and frameworks such as PCI, CIS, NIST, etc.
  • Comprehension of any one of the Cloud platforms such as AWS, Microsoft Azure, and Google Cloud Platform.
  • Experienced in creating/modifying custom scripts.
  • Experienced in building complex virtual environments.
  • Experience with Adult learning theory.
  • Experience with instructional design models.
  • CompTIA Security +, ISC2 CC and Cloud Platform Certifications are a strong plus.

A technical presentation will be required during the interview process. References of sample videos and training materials created by the candidate will be a plus.