Join a leading fintech company that’s democratizing finance for all.

Robinhood Markets was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood and its subsidiaries and affiliates are lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

With growth as the top priority...

The business is seeking curious, growth-minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.

About the team + role

Enterprise Risk at Robinhood is assisting the company’s Risk Committee of the Company Board with protecting assets, reputation, and sustainability of the organization. Enterprise Risk provides independent, objective, reliable, valued and timely assurance regarding the effectiveness of governance, risk management, and internal controls that address current and emerging risks to help strengthen the internal controls ecosystem.

As Operational Risk Governance and Oversight Director you will be responsible for identifying and monitoring risks associated with process and technology operations at Robinhood.

It is preferred that this role is located in one of the office locations listed on this job description which will align with our in-office working environment. This position is only eligible for remote work in limited geographies within the US where we do not have physical office locations. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you’ll do

Partner closely with Front line business and risk teams to provide oversight and governance over execution risk, transaction risks, operational and technology risks for both, US and International entities.
Perform focused deep dives (as needed) on high priority operational areas:

Customer/product impact
People risk
Technology risk
Security and privacy risks
Business disruptions and system outages (including business continuity events)
Internal/external fraud risks
Financial risks
Third party and vendor risks
Other emerging operational risks

Oversight of external events, incidents/ events and root cause analysis that may impact operational risk
Establish and evaluate risk appetite program for top risk areas at the enterprise level, including:

Key risk indicators/risk metrics
Risk appetite statements
Facilitate risk tolerance discussions and metric breaches

Support risk monitoring & oversight

Participate in ERM working group
Participate in Front Line committee meetings for risk oversight
Participate in strategic planning for ERM

Support risk reporting

Board, executive dashboard and reporting
Operational loss summary
Risk metrics risk appetite breach reporting

Support model risk governance - with operational use cases and scenarios to facilitate risk stress testing
Support the growth of the risk program in conjunction with the growth of the company

What you bring

A minimum of 14 years of experience in working in risk management
Expertise in operational risk management in financial markets, including Brokerage and Crypto
Experience working with financial industry regulators
Experience with anti-fraud practices, internal/online-fraud scenarios
Strong expertise in how technical and cyber security impacts and supports operations
Strong understanding of Internal Audit practices and ability to understand how to maintain independence in ERM
Ability to build strong relationships and influence stakeholders in both technical and non-technical space; ability to explain complex concepts for various audiences, and have superior written and oral communication skills
Strong communication skills and ability to work with executive leadership
Ability to work and thrive in a fast-paced environment with bias to action and driving results

What we offer

Market competitive and pay equity-focused compensation structure
100% paid health insurance for employees with 90% coverage for dependents
Annual lifestyle wallet for personal wellness, learning and development, and more!
Lifetime maximum benefit for family forming and fertility benefits
Dedicated mental health support for employees and eligible dependents
Generous time away including company holidays, paid time off, sick time, parental leave, and more!
Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on September 19, 2024.

Please see the independent bias audit report covering our use of Covey here.

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood’s equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$213,000—$250,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$187,000—$220,000 USD

Zone 3 (Lake Mary, FL)

$166,000—$195,000 USD

Click here to learn more about available Benefits, which vary by region and Robinhood entity.

We’re looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you’re ready to give 100% in helping us achieve our mission—we’d love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, were looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants privacy rights. Please review the specific Robinhood Privacy Policy applicable to the country where you are applying.