Customization Specialist

We are Aftersell by Rokt, a hyper-growth Shopify ecommerce leader.

Aftersell by Rokt enables SMB companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokts AI-based relevance Platform and scaled ecommerce Network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expand rapidly. In February 2024, Aftersell was acquired by Rokt.

At AfterSell by Rokt, we practice transparency in career paths and compensation. 

At AfterSell by Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Customization Specialist

Compensation: $60,000- $75,000 salary, employee equity plan grant & world class benefits.

As our Customization Specialist, you’ll receive requests from our merchants to customize their UpCart Cart Drawer. Doing so involves writing CSS, HTML, and JavaScript code (using UpCart’s Public API) to provide the requested customizations to our merchants. You’ll also be tasked with keeping an open line of communication with the merchant. 

About the role

• Customizing merchant cart drawers with CSS, HTML, and JavaScript
• Communicating progress, delays, and impossible requests to the merchant
• Creation and maintenance of public customization documentation 
• Providing customer support if no other tasks are available

About you

• Must be located in Edmonton, Alberta
• 1+ years of experience with HTML, CSS, and JavaScript
• Strong reading comprehension
• Great written communication skills
• Ability to work in a fast paced environment
• Constantly looking for new ways to improve and accelerate the function
• Good knowledge of Shopify or Zendesk would be great but not required