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Job Category

User Experience

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

We are hiring a Principal Product Designer to help craft the future of Slack. Principal Designers are leaders within our teams — helping to set the tone for work at Slack by being humble, smart, and collaborative. They define product direction and set a high bar for design. They carry features from vision through to execution and launch while prototyping and honing the design to ensure it works for Slack’s diverse user base.

Pillars We are Hiring for:

SLACKFORCE:

The Slackforce team is focused on bringing existing Salesforce customers to Slack by building the best native, consumer-grade tools for tackling work. We learn about industries and job roles such as Sales, Service, Marketing, and HR, and imagine how we can improve their work lives through Slack.

EXPANSION:

We’re a product-led growth team, powering the self-serve business. We are experiment-focused, balancing craft and speed while learning and iterating. Our focus areas are onboarding, education, deepening engagement across the Slack user journey, trials, upgrades and purchase experience.

We aim to deliver value for our users from day one, driving customer love at first interaction. We make it easier to grow in Slack too, guiding teams as they scale.

SEARCH & AI:

The Search & Slack AI team believes that a world-class search experience is key to unlocking an organizations knowledge. Paired with generative AI, it can transform the everyday experience of knowledge workers. To achieve this, were looking for talented product designers to join us in making this vision a reality.

At Slack, we have a positive, diverse, and encouraging culture. We look for people who are curious, inventive, and work to be a little better every single day!

What you will be doing

Work cross-functionally with product and engineering partners to represent the design team, facilitate design discussions, and ensure design quality.
Collaborate closely with leadership to define features and influence the overall direction of your product area, and with Design Leadership to inform and improve our design processes
Design flows, prototypes, sketches, and high-fidelity UI for experiments and features
Work closely with Engineering to ensure a high-quality implementation and user experience at throughout every phase of a project, and iterate rapidly upon receiving feedback
Lead by example - do excellent work and help people on the team learn how you do it
Encourage trust-building and feedback culture. Provide kind and clear feedback to the team, and solicit feedback from peers, including other product designers and cross-functional partners
Identify overlap or connections across initiatives across the team and company, and ensure we are building a cohesive end-to-end user experience across the product
Be an active mentor for other designers, interview new designers and actively advise on our design hiring process.

What you should have

At least 7 years of experience in an individual contributor role, on a Product Design team for desktop or mobile, delivering products from start to finish as part of a cross-functional team
An outstanding portfolio, showcasing a strong foundation in typography, interaction, and visual design
Ability to thrive in a fast-paced, agile environment with a focus on experimentation and rapid iteration, usually found in growth teams and startup environments (Think: balancing design quality with speed)
Ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
Experience partnering with product managers to translate data and insights into strategy and rationale for design solutions
Experience working and collaborating across diverse teams (i.e. Research & Analytics, CE, Marketing) in a dynamic, rapid growth environment
Experience with prototyping as a means to explore and convey design solutions
Self-motivation. The ability to work proactively to produce results both independently and as part of a team
Strong written/verbal communication and active listening skills, with an ability to build and develop trust across relationships

Please submit a résumé with links and password to your portfolio. Submissions without portfolios or work samples will not be considered.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $192,900 to $323,400.

For California-based roles, the base salary hiring range for this position is $192,900 to $323,400.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.