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Job Category

User Experience

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce’s Product UX org is hiring a Senior Product Designer to join our Mobile Platform team. This team builds many of the components, patterns and experiences that power mobile across Salesforce, including the Salesforce Mobile App and Sales Cloud App, among others. As a Senior Designer, you’ll take on complex platform challenges, collaborate closely with PM and Engineering partners and contribute to a growing team with a culture of experimentation and proactive ownership.

This is a high-impact role with strong cross-functional visibility. We’re looking for someone with robust design thinking chops who is confident framing problems, exploring user flows, and experimenting in low fidelity before moving on to wireframing impactful and elegant solutions.

What Makes This Role Exciting:

Work with our latest design system while helping to define and scale our mobile design system
Build and test components and patterns in an off-core release cycle, allowing for faster iteration and innovation
Work on the foundation of Salesforce’s mobile platform, powering experiences used across products, meaning lots of opportunity for impact and collaboration
Shape strategic relationships with partners across PM and Engineering
Tackle interesting, ambiguous problems with broad scope and high visibility
Join a supportive, growing team with strong mentorship and room for influence

A Bit About the Team

The Mobile Platform UX team is part of the Salesforce Platform organization. You’ll be reporting to an empathetic, action-oriented manager who creates a safe space for experimentation and growth while providing direct and proactive feedback to help you do your best work. You will also have mentorship from a Principal level designer.

Responsibilities

Understand how to properly use and contribute to our mobile design system and component library
Build consensus and momentum with clear storytelling, documentation, and communication
Contribute to design critiques and uplift team craft
Work across teams to ensure design consistency and alignment across mobile products
Contribute to a positive, proactive design culture grounded in experimentation and learning
Collaborate closely with product owners, engineers, and user research teams to create a vision for your product area
Serve as a bridge linking design, product, engineering, and CX
Oversee multiple web and mobile application features, interfaces, and experiences
Communicate clear and compelling ideas to a wide range of key stakeholders using documentation, reviews, and presentations
Produce wireframes, storyboards, concepts, and other collateral to help communicate research results and make the case for new ideas
Create designs that adhere to and extend the existing style guide and design system
Generate detailed final design specs that inspire accurate developer builds
Work with developers and quality experts to deliver a polished final product
Promote and educate others on new interface guidelines and design patterns
Develop software that is global in reach, universal in design, and built for users of multiple languages and abilities
Advocate for accessibility by encouraging product and engineering management to prioritize accessible features and bug fixes
Support the vision for a product’s creative identity, articulate it clearly and convincingly, and guide the team through its implementation

Experience & Skills

4+ years of experience designing and delivering software products from start to finish as part of a cross-functional team
Experience designing for native mobile platforms (iOS and/or Android), hybrid apps, and web
Deep understanding of user-centered design methods and how to apply research and data to your decisions; ability to lead designer-led research
Proven ability to navigate ambiguity and influence direction across a large organization
Strong collaboration and stakeholder management skills
Comfortable designing within and contributing to design systems
Skilled at visualizing complex systems and simplifying them for users
Curious, action-oriented, and comfortable working independently
Fluency with tools like Figma and openness to learning new tools
Ability to deliver solutions on time, independently and with on-site or distributed teams
Ability to explore ideas, persuade, and build consensus on fast-moving projects with varying degrees of ambiguity and deadlines
Capability to deliver original, high-quality design work that is conceptually strong, meets business needs, and is at the right level of fidelity for each phase of a project
Strong communication and active listening skills, with the ability to build close, trusting relationships with a wide variety of stakeholders across product and engineering
Familiarity with managing large design initiatives, including balancing competing priorities
Demonstrated desire to continually improve processes
Can design and think in systems, not just single-purpose apps
Considers how a design impacts ethics and equity—and has the conviction to speak up when it veers off course
Expert knowledge of current design tools such as Figma

More About Design at Salesforce

Our teams craft Salesforce’s enterprise and consumer products, create new design patterns and guidelines, and partner with cross-disciplinary teams to bring human-centered experiences to life. These roles are an opportunity to solve meaningful problems at scale, design for inclusivity and accessibility, and make life better for our users and customers.

You’ll build our product and feature vision by leveraging your skills in visualization, influence, and empathy. You’ll collaborate closely with product and technology partners as a key stakeholder in our release roadmap. You’ll immerse yourself in the end-to-end experience of your work, creating a variety of design artifacts to communicate ideas and direction. Ultimately, you’ll make products people love to use—tools that make a salesperson’s day more productive, a marketer’s campaign more powerful, and a developer’s app more feature-rich.

If you want to use your UX skills to inspire teams, create amazing experiences, and transform the way business gets done, we would love for you to join us!

Please submit a résumé with links to your portfolio. Submissions without portfolios or work samples will not be considered.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $172,000 to $236,500.

For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.