Senior Revenue Operations Analyst

Job Title: Senior Revenue Operations Analyst

Location: Remote

THE OPPORTUNITY:

Although we’re proud of our history, we’re just as excited about the future.  We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.  

At Salesloft, our Senior Revenue Operations Analyst is pivotal to our company’s success.  You will be a key member of our fast-growing and high-performing Revenue Operations Team. The Senior Revenue Operations Analyst will partner with the Revenue Leadership Team, CRO, and sales & service management to execute on go-to-market initiatives, deliver reporting & insights, and provide strategic support. This will include meeting regularly with sales & services leaders to align on priorities, especially during annual planning, creating and maintaining standard cross-revenue reporting and trends, and working with sales leadership to optimize performance and productivity of the sales team. 

On a day-to-day basis, you will be responsible for acting as a Business Partner by advising Revenue Leaders on the health of their business and opportunities for growth. Specifically, you will:

• Work hand-in-hand with the Revenue leaders and sales & services managers in identifying areas of growth and optimization
• Execute project management of segment and functional initiatives that will impact Salesoft’s go-to-market strategy and organizational structures
• Consult with Revenue Leaders on best way to optimize performance, mitigate risks, and hit financial targets
• Provide standardized productivity reporting for sales & service, and partner with Enablement on identifying targeted areas for improvement
• Collaborate with counterparts in product, product marketing, finance, and marketing to carry out change management 
• Operate in a proactive and flexible manner, with the ability to lead multiple projects at once and pivot quickly when priorities change
• Partner with RevOps leaders to implement annual Revenue operating plan, including organizational structure, territory strategy and building and annual metrics for tracking success 

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to impact how our revolutionary software that is changing the way sellers sell gets in the hands of our clients.  You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We are seeking a bias-towards-action, results-oriented, motivated and strategic operations professional who can collaborate cross-functional while remaining laser-focused on impacting our revenue numbers.  Specifically, you will play a pivotal role in helping us scale in this next phase of rapid growth as a revenue organization.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Revenue Operations Manager is the career path for you!

The Team:

Our Salesloft Revenue team is composed of team members who are all aligned on one mission: to redefine the Sales Engagement space and activate the authentic seller in all of us.

The team consists of operations, business and data analysts with a drive to enable Salesloft to make better decisions. Our team shares a few common traits: they are accountable, unafraid to experiment, proactive and continuously learning. 

The Skill Set:

• 3+ years in a Revenue Operations, CX Operations, Sales Operations, or similar role; strong preference for experience with project management and data analytics
• Proficient building working models based on complex data sets
• Track record of using data to transform business processes
• Excellent intrapersonal skills; ability to work well with all levels of Revenue employees from individual contributor AE to CRO
• Proven track record of managing cross-functional projects impacting go-to-market teams
• Excellent written and verbal communication skills, including the ability to distill complex ideas and analytics so they are understandable to revenue leadership
• Must be a self-starter, creative, high energy, and comfortable running an initiative in a start-up paced software company

Within one month, you’ll:

• Form relationships with Revenue leadership and key members of the go-to-market team
• Meet with key stakeholders in finance, marketing, enablement, and product to understand their part of Salesloft’s whole and what metrics define their success. 
• Evaluate existing reports, models, dashboards, and documentation currently used to measure Revenue team performance
• Set your OKRs (Objectives and Key Results) with your manager and develop an action plan to achieve them
• Begin 1:1s with your manager understand your 30-60-90 plan; shadow current members of the Salesloft team, and delve into your product area

Within three months, you’ll:

• Understand, document, and analyze existing workflows and processes, including pipeline management, performance management, and bookings & churn forecasting
• Understand the  go-to-market strategy for your business unit to your business partner and begin making recommendations on noticed gaps or areas for efficiency improvement
• Take ownership of certain change management initiatives in your business unit
• Take ownership of weekly 1:1s with business partner and supporting cross-functional partners

Within six months, you’ll:

• Proactively identify opportunities for organizational optimizations based on analysis and share these with stakeholders
• Own the schedule of touchpoints between operations and leadership
• Contribute to the design and scope of fiscal year annual planning as it begins to kick off
• Own and manage all trend reporting and key metric tracking efforts within the business
• Own cadenced meetings directly relating to your business including but not limited to internal QBRs, forecasting/pipeline reviews, deal reviews, etc. 

Within twelve months, you’ll:

• Own strategic segment & functional initiatives from ideation to execution, and drive their success across the business segment with collaboration from the RevOps and Revenue Leadership
• Manage and prioritize the sequencing of go-to-market change management
• Act as source of truth for all metrics and trends for the business unit

WHY YOU’LL LOVE SALESLOFT:

At Salesloft, were not just a company, were a community built on shared values. 

• Lead With Humility and Respect
• Earn Customer Trust
• Put Team Over Self 
• Redefine What’s Possible
• Deliver Big Results

Salesloft delivers a performance force multiplier for the world’s most demanding companies. Salesloft’s Revenue Orchestration Platform, delivering the first AI-powered durable revenue engagement model, keeps market-facing teams on top of all buyer signals, with outcomes-driven prioritization so they always act first on what matters most. Thousands of the world’s most successful sales teams, like those at Google, 3M, IBM, Shopify, Square, and Cisco, drive more revenue with Salesloft.

While we’re proud of our history, we’re even more excited about the future. We want to create a world-class culture and company that attracts, develops, engages and retains elite talent.

Since our founding in 2011, we have grown into a global, award-winning organization with Lofters based all over the world. As a testament to our organizational health, we have been named by Forbes as one of America’s Best Startup Employers in 2021, Atlanta Business Chronicle’s 2022 Healthiest Employers, three times by Deloitte as a ‘Fastest-Growing Technology Company in North America,’ and have been recognized as a top workplace by Fortune, Glassdoor, Atlanta Journal-Constitution, and Inc Magazine. 

In addition to our stand-out organizational health:

• 2024 Best Places to Work Certified for a fourth consecutive year
• Leader in The Forrester Wave™: Revenue Orchestration Platforms for B2B, Q3 2024
• G2 Enterprise Sales Engagement Leader 15 consecutive quarters
• Recognized by Gartner Peer Insights as a Customer’s Choice in 2023 Voice of the Customer for Sales Engagement Applications
• G2 recently ranked us #1 in Enterprise Sales Engagement and we were named a leader in the 2022 Forrester Wave for Sales Engagement.  We received the highest possible score in 26 out of 30 criteria, more than any other vendor evaluated in our category. 

We’re redefining an age-old industry. This is challenging work – but our team of driven innovators makes the journey thrilling. We’re fast-paced, cutting-edge, and collaborative. We pursue excellence in everything we do and have a lot of fun along the way. Come join us!

 WHY SHOULD YOU WORK AT SALESLOFT:

• You will become part of an amazing culture with a supportive CEO and smart teammates who actually care

• You will work with an amazing team you can learn from and teach
• You will experience joining a high-growth/high-trajectory organization
• You will hear “Yes, let’s do that!” and then have the opportunity to successfully execute on your ideas
• You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives
• We have a vibrant, open office that utilizes modern technology
• We firmly believe you will have the opportunity to  grow more here than you would anywhere else

Salesloft is committed to creating a sense of belonging for all Lofters. We integrate representation and inclusion into Salesloft’s core by establishing and meeting specific, time-bound objectives for fair hiring and career growth. We prioritize actionable steps over terminology, and showcase how a genuinely diverse and inclusive culture enhances our financial success and overall performance. 

We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

Don’t meet every single requirement? Studies have shown that people from underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Salesloft we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Keep an eye on our Careers Page for other positions!

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