Manager, Enterprise Sales Engineering - West

About the role:

Samsara is seeking an experienced and results-driven Sales Engineering Manager to focus on our Enterprise Public Sector business. You should have experience managing and ideally growing a dispersed sales engineering team in a high-performance environment. Our Sales Engineering team is full of problem solvers and tinkerers who are not afraid to get their hands dirty (literally) and play a critical role in demonstrating and communicating the value of Samsara’s platform with our largest customers. As a leader within the Sales Engineering division, you will lead and manage a team of Sales Engineers, while also contributing to the enhancement and scaling of our Sales Engineering motion. This role requires a blend of strategic thinking, strong leadership, and a passion for creating solutions that provide real world value to our customers. 

This is a fully remote position, for someone located in the Pacific or Mountain time-zone. This position requires travel up to 50% of the time and proximity to an international airport. Relocation assistance will not be provided for this role.

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support to make a larger impact. 
• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customers value trust and human relationships built over time.
• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and inspired to go farther than you have before. 
• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

In this role, you will: 

• Hire, develop, and lead an inclusive, engaged, and high-performing sales engineering team
• Lead from the front with a willingness to get your hands dirty. You will step in for customer escalations (product issues, feature requests, etc.), complex deal strategies, and occasional customer meetings in a pre-sales environment
• Participate in customer/prospect calls as a trusted advisor
• Partner with other Sales Engineering leaders to improve the overall Sales Engineering organization at Samsara
• Manage individual and team performance ensuring our partnership with sales, product, support, and customer success teams are productive and efficient
• Work with Account Executives and Regional Sales Directors on account planning, strategy, and sales call activity

Minimum requirements for the role:

• Bachelors’ of Science degree from a 4 year accredited university 
• 8+ years of professional experience in hands on engineering, pre-sales, customer success, or customer/product support capacity
• 3+ years of leadership experience, managing a high performing team of sales engineering management experience
• 1+ years of experience working within Public Sector, SLED, Federal Civilian, or related industry
• Experience with Software Product sales: Infrastructure, SaaS
• Knowledge in one or more of these areas of expertise: IoT, Networking / Security, SaaS, Cloud Technologies, or Physical Security
• Strong technical and business acumen
• Excellent communication, customer service, and interpersonal skills 
• Ability to partner with a broad coalition of stakeholders, ranging from sales, product, marketing, support, and customer success, and from individual contributors to executive team members across the organization
• Demonstrated leadership, creativity, and problem-solving abilities
• Excellent presentation and organizational skills
• Ability to work in a fast-paced dynamic environment
• Ability to travel as needed
• Location: US based, Pacific or Mountain time-zone

An ideal candidate also has:

• Bachelors’ of Science degree or advanced education in Electrical Engineering, Computer Science, Mechanical Engineering, Industrial Engineering, or related discipline
• Hobbyist interest in working with things driven by electronic systems (car audio installation/classic car restoration, home automation, building things with raspberry pi, arduino, etc.)