Workplace Office and Experience Coordinator

About the role:

The Samsara Workplace team is dedicated to delivering world class service to our employees. We provide them with the tools and resources they need to do the best work they can possibly do. As a Workplace Experience Coordinator, your role is at the forefront of delivering unparalleled Workplace Experience as a Samsara culture ambassador, community advocate and service leader. 

This role is open to individuals residing in California who are able to commute to our San Francisco office. Samsara will not provide relocation assistance for this role.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. 

In this role, you will: 

• Provide workplace experience services to all employees, contractors and vendors to Samsara HQ, San Francisco, to increase wellbeing, productivity and satisfaction. 
• Lead Meeting Room Management, AV triage with biztech colleagues, meeting support, supply and equipment management. 
• Monitor and comple requests through ticketing systems and slack channels to ensure employee requests are being attended to in a timely and efficient manner.
• Work cross functionally alongside our other support functions such as SS&R, People Operations, Legal, Biztech, and Communications to support all teams located in the office.
• Provide a first class experience to all and support the need of creating a great place to work. 
• Support planning and execution of in-office events, inclusive of Employee Resource Groups events, national holidays, global events, executive, investor and vendor visits. 
• Maintain all location SOPs, databases, and communication details. 
• Follow security and emergency procedures as defined from the Global team. Respond to emergency situations in a calm, efficient manner. Summon appropriate assistance and make appropriate notifications in accordance with operating procedures. 
• Support the Regional Workplace Manager to perform their role effectively and act as deputy in their absence.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

• 3+ years of experience in an administrative or office role
• Ability to work in our San Francisco office Monday through Friday
• High school diploma or equivalent
• Great people skills with a passion for delivering excellence in customer service
• Proficient in Google Suite (Docs, Sheets, etc)
• Ability to be resourceful and proactive in dealing with issues that may arise 

An ideal candidate also has:

• Experience working in a fast-growing startup environment, hotel management or similar 
• Specific Workplace, Safety or Facilities Management experience
• Ability to multitask, prioritize, and work under pressure in a fast-paced environment
• Slack/Zendesk ticketing experience

## LI-Onsite