Position Summary

Position Summary

The North America Service Business (NASB) develops services across Samsung’s mobile, digital, and TV ecosystems. Our mission is to inspire and engage users with interactive and imaginative experiences. And developing innovative and high-value Gaming services on our TVs and Mobile devices is a major priority for the business.

The Lead Strategist for TV and Mobile Gaming will report to the Head of Product Strategy (NASB) and is responsible for owning strategy frameworks, business modeling, new opportunity exploration, business growth assessment for Gaming products. This role combines establishing first-principled product direction with hands-on product development execution to grow the value proposition of our gaming offer to users and grow the business in size and defensibility. This position requires an autonomous leader who determines necessary projects and drives them to completion with high quality and agility.

This role will work very closely with Product, Marketing, BD, Engineering, Design, Data and Operations across US and Korea, enabling strategic decision making and alignment. This role involves a combination of shaping new services and features and growing established businesses. An ownership of the revenue machine of the product will be important, which includes understanding what levers of this product/business move revenue, tracking how we produce revenue today, and what plans we can put in place to grow revenue. An ideal candidate will be able to develop custom frameworks to facilitate decision-making, synthesize complex information and perspectives into a singular structure and develop proposals and communicate the proposal strategically to maximize the chances of alignment and execution, resulting in business impact.

Role and Responsibilities

Responsibilities:

Establish a foundation strategy for each relevant product in the portfolio, anchoring on core human truths to establish timeless pillars that will enable effective product decision making
Determine a vision for the product that serves as the north star and that embodies the foundation strategy pillars
Develop data capture requirements for the product to ensure our ability to monitor the engagement and health of the product from all relevant angles
Utilize experience with strategy development within large corporations to ensure value delivery to user and execution through the organization
Stay continuously up to date on competitive market movements, user research, industry trends leveraging internal and external sources of data and insight
Determine product/business growth opportunities, whether that be new features or entirely new product lines, or new distribution channels, or new business models
Collaborate with all cross-functions to grow the service to bring a new product or features to life on time and on budget – from concept through launch, by:
- Working with Partnerships team for partner-dependent opportunities
- Working with Operations for back-end product improvement initiatives
- Work closely with Marketing to embed their perspective into product proposals
- Keep up to date with the latest trends and competition in Game services, user preferences and market developments. Understand and articulate user needs, build associated business cases and prioritize product requirements
- Think through products from UX, engineering, business and operations perspectives
- Drive communications with exec stakeholders for buy-in
Manage project risks, scope changes and other non-standard events throughout the life of the project
Own the business model for the product, tracking and updating actuals while forecasting in detail in the short term and in less detail the long term to do scenario planning
Manage stakeholder communications and progress reporting throughout
Manage multiple concurrent projects with multiple teams around the world
Lead and collaborate with marketing to drive awareness and create demand for new services
Drive the evolution of the product and service

Skills and Qualifications

Qualifications:

A self-starter with excellent verbal and written communications skills
Autonomous in driving responsibilities forward, and embracing ownership in the product and business
Bachelors degree in engineering, computer science, business, or related field AND 10+ years of relevant experience with proven record around delivery OR masters degree in business administration, or related field AND 5+ years
Strong leadership, collaboration, and communication skills – with experience managing, directing, and monitoring cross-functional teams to achieve an outcome
Specialized in Data Analytics, Data Management or related techniques
Proven experience with Mobile, Digital and TV services
Experience with A/B Testing systems and deploying user tests
Previous experience in the TV gaming, Mobile gaming or related industry a plus
Previous experience in top consulting firms and/or product/business strategy functions in organizations a plus
Ability to operate seamlessly between highly detailed and technical situations as well as strategic business situations
Track record of building and launching new products
Proven analytical and quantitative skills; ability to use hard data and metrics to make data-driven decisions and back up product decisions
Be able to take the high strategic view as well as dive deep on issues
The ability to manage chaos, ambiguity and complexity, in a detailed, organized way
Ability to have challenging conversations at all seniority levels internally and externally
Ability to negotiate with multiple stakeholders, be able to defend work, and also know when to accept direction
Ability to navigate heavily matrixed organizations and thrive within a fast-paced environment
Experience with working with global teams a must, and professional proficiency in Korean language is a big plus

Candidate Characteristics

Passionate about delivering a beautiful product experience to users globally
Passionate about driving organizational transformation to mature and evolve the company into a more powerful services player
Combines analytical rigor with marketing creativity
Can build and execute simultaneously
Organized, detailed, goal driven, achievement oriented with a problem-solving mindset
Exceptional communication skills with ability to “read the room” in new and unfamiliar environments
Able to identify opportunities, take ownership and drive to completion
Able to function independently while coordinating closely with larger team
Able to think strategically and tactically
Thrives in a highly dynamic and changing work environment
Can operate with limited resources

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Compensation for this role, for candidates based in New York, NY, is expected to be between $175,000 ~ $215,000. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.

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