Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks and digital displays. As an eleven-time winner of EPA’s ENERGY STAR® Partner of the Year Award for Sustained Excellence, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Role & Responsibilities

Design discovery:

Conduct detailed competitor research and document your research findings
Be curious about eCommerce and customer shopping behaviors
Understand the business and business goals to deliver positive impact
Engage in user-centric design by actively seeking user input, analyzing user behavior, and incorporating user feedback into the design process
Dive deep to understand the products’ features and customer shopping pain-points
Analyze user journeys to uncover pain points, bottlenecks, and opportunities to enhance the user experience
Use prototyping for user testing to validate design ideas and iterate on solutions
Contribute to the development and maintenance of design systems, UI kits, and other design resources to ensure consistency and efficiency across products (covering dark mode/ light mode, making sure that UI library is up to date, covering all the states, etc.)
Stay up-to-date with the latest trends, innovations, and best practices

Customer-centric design:

Continuously evolve our products language and improve existing design solutions to make them more intuitive and natural
Apply design thinking to create solutions that address real user needs
Conduct competitor research, develop information architecture, create user journeys, and explore various mockup variations and prototypes to craft effective design solutions
Take an active role in organizing and streamlining design processes within the team
Share best practices, establish design workflows, and contribute to the creation of a collaborative and efficient design environment
Be excited to share your design ideas with peers and key stakeholders
Effectively communicate your design decisions and the underlying process
Collaborate closely with other designers and product managers to ensure consistency and coherence in design approaches across multiple product features

Skills and Qualifications

Minimum Qualifications

Minimum 8+ years of experience with Bachelor’s Degree
Ability to think strategically and consider business objectives, user needs, and technical feasibility when designing products
Demonstrated expertise in designing intuitive and engaging user interfaces for web & mobile platforms for eCommerce
Proficiency in creating prototypes at varying levels of fidelity, from rough sketches to interactive and polished prototypes for usability testing
Ability to develop and maintain a design system or UI library that promotes consistency and efficiency across multiple projects
Familiarity with modern design methodologies such as design thinking, data-driven design, and human-centered design
Expertise in using Sketch for design, prototyping, and collaboration purposes
Experience in designing for the web, mWeb and mobile App solutions
Experience in analyzing user interviews and usability testing sessions
Creative approach to problem-solving and the ability to think outside the box
Ability to keep the end-user in mind throughout the design process, ensuring that the final product meets their needs and expectations
Proactive attitude towards taking ownership of projects and driving them forward
Strong organizational skills, attention to detail, and the ability to manage multiple tasks effectively
Excellent verbal and written communication skills, with the ability to clearly articulate design decisions, collaborate with cross-functional teams, and present ideas effectively
Strong command of English
Ability to analyze product usage data
Following accessibility standards

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Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

The salary range for this role, for candidates based in NYC/California, is expected to be between $190,000 and $212,500. Actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.

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At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.