Spare is looking for a Product Operations Manager to join our Product team!

While we are a remote first company and this position is hybrid - the ideal candidate for this role will be based in Vancouver, BC.

As a Product Operations Manager at Spare, you will...

Implement and reinforce product development best practices to ensure alignment and streamline product delivery.
Collaborate with Product Management and Product Marketing to drive adoption and ensure the success of new products and services.
Optimize the product development lifecycle to improve speed, efficiency, and the integration of customer feedback.
Scale product initiatives to meet the needs of a growing customer base while fostering a culture of continuous improvement.

About this role✨

As a Product Operations Manager, you will:

Strengthen the feedback loop between internal and external stakeholders
Enable a culture of continuous improvement within the Product and Engineering teams
Act as a liaison between product teams and other departments within Spare to ensure alignment and facilitate product-related initiatives.
Clear bottlenecks to execution of product roadmaps and release schedules.
Select, implement, and maintain the tools and software that product teams use for tracking progress, managing roadmaps, and communicating releases(currently Mixpanel, Jira, Linear, Intercom, and Notion).
Define, track, and communicate product performance metrics. Conduct analysis to inform decision-making.

About you ✨

You have:

1+ year of SaaS Product experience, either in a Product Management or Operations Role
A creative mindset and a willingness to go the extra mile to ensure product and team success.
An entrepreneurial spirit, ready to innovate and take ownership
Exceptional written and verbal communication skills
An enthusiasm to coordinate, and host team events, along with an openness to travel to hackathons, off-sites and customer sites
Ability to travel to the United States as needed to support project initiatives
An ability to thrive in ambiguity

It will considered an asset (nice-to-have) if you have:

A passion for public transit and its potential
Software development background or capability

About Spare

Spare is the future of shared transportation. We’re revolutionizing how the busy mom from Dallas, the retired teacher from Oslo or the aspiring entrepreneur from Tokyo experiences transportation, by partnering with transportation providers around the world to enable worry-free, efficient, flexible, and automated on-demand solutions. From the daily commute to non-emergency hospital visits, last-minute lunches, and leisurely trips to the museum, our technology makes people’s lives easier and transit more equitable both for those with specialized mobility needs and those without. With Spare’s Platform, which includes a feature-rich admin web-panel, as well as rider and driver apps, transportation providers can break free from para and microtransit silos and provide holistic demand-responsive services that give each rider exactly what they need. We also help cities easily optimize their transit network so that the entire transportation ecosystem works better together. At Spare, nothing is impossible. We think safe, affordable, scalable and eventually autonomous transportation is the right way forward. Join us for the ride!

Benefits

Purposeful work: Be a part of a mission-driven company that is solving real-world problems and improving the lives of people around the world.
Growth Opportunities: Spare is growing fast and there is uncapped potential for rapid advancement of motivated high performers on our team! :rocket:
Market-competitive pay: We benchmark roles annually to attract and retain top talent. For Growth roles, we also offer a competitive commission/bonus structure that rewards strong performance.
Stock options: Enjoy the feeling of ownership. All Spartians are provided stock options, so you can share in the growth and success of Spare!
In-office collaboration: If youre in Metro Vancouver, you have the option to work out of our HQ located downtown. If youre located elsewhere, youll have access to CA$200/month to spend on a coworking membership to work together with team members in your city.
Home office allowance: We recognize the importance of a productive home office setup to help you do your best work, which is why we provide a CA$1,000 home office allowance.
Team offsites & socials: We love the flexibility of remote work, and we also value the importance of in-person connection. Each team has an annual budget for travel and accommodations to get together for a team offsite or hackathon. Plus you have access to a CA$50 monthly budget to socialize with other Spartians in your city - go out for a meal or hit up a karaoke spot!
Health insurance: We offer a fully-paid health insurance package for you and your dependents that includes prescription drug, paramedical, mental health, dental, life insurance, travel insurance, and Employee Assistance Program.
Lifestyle Spending Account: We offer CA$500 per year Lifestyle Spending Account (taxable benefit), which you can use to get reimbursed for a variety of expenses including education, wellness, transportation, and childcare/pet care.
Paid time off: Along with your three weeks of annual vacation, we offer unlimited sick days and have company-wide shut-down days to help you rest and recharge.