Spare
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3 days ago
Senior Product Manager, AI Voice Product
$142k - $151kSpare
Vancouver, British ColumbiaRemote HybridRemote
Spare is looking for a Senior Product Manager to join our AI Voice team!
As a Senior Product Manager at Spare, you’ll be driving not just products but opportunities for our business to thrive. As the owner of a key product squad, youll play a pivotal role in creating new revenue streams and accelerating the pace of our growth.
This role requires travel to the United States, and therefore successful candidates are required to have appropriate travel documents to be able to do this. If located in Vancouver, please expect to travel to the United States 15-20% of the time.
This role follows a hybrid schedule. We require team members to be in the office on Mondays, Wednesdays, and Fridays, with the option to work remotely on Tuesdays and Thursdays. Our office is located in downtown Vancouver, and we believe this balance fosters strong collaboration while supporting flexibility.
❗️Please note: Spare will be observing an end-of-year shutdown from December 25 to January 1. If you apply during this time, you may not hear about the next steps until we return to the office on January 2.
As a Senior Product Manager at Spare, you’ll be driving not just products but opportunities for our business to thrive. As the owner of a key product squad, youll play a pivotal role in creating new revenue streams and accelerating the pace of our growth.
This role requires travel to the United States, and therefore successful candidates are required to have appropriate travel documents to be able to do this. If located in Vancouver, please expect to travel to the United States 15-20% of the time.
This role follows a hybrid schedule. We require team members to be in the office on Mondays, Wednesdays, and Fridays, with the option to work remotely on Tuesdays and Thursdays. Our office is located in downtown Vancouver, and we believe this balance fosters strong collaboration while supporting flexibility.
❗️Please note: Spare will be observing an end-of-year shutdown from December 25 to January 1. If you apply during this time, you may not hear about the next steps until we return to the office on January 2.
About this role✨
As a Product Manager, you will:
- Own Product: Take full ownership of a specific product squad, overseeing its development, strategy, and lifecycle management.
- Drive Product Vision: Define and communicate a clear product vision, strategy, and objectives for your designated product squad.
- Collaborate Cross-functionally: Collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to align product development with business objectives.
- Drive Market Insights and Customer Needs: Analyze data, conduct customer research, and engage with customer-facing teams and integration partners to identify market trends and customer needs.
- Inform Product Solutions: Work collaboratively with your team to generate innovative product solutions, bringing your unique product vision to address customer feedback and unmet needs.
- Evangelize the Product: Act as an evangelist for your product both internally and externally, creating enthusiasm and excitement for future developments.
- Chart the Product Roadmap and Manage Resources: Be responsible for product roadmaps, product strategy, resource allocation, and release schedules.
- Create Stakeholder Alignment: Bridge the gap between internal and external stakeholders to define product requirements and ensure alignment.
About AI Voice ✨
The AI Voice Team at Spare is transforming customer interactions through cutting-edge conversational AI technology. Our flagship product, AI Voice, replaces traditional IVR systems with intuitive, human-like interactions, allowing riders to seamlessly book trips, cancel reservations, and access real-time information without long wait times.
Designed to tackle challenges such as 24/7 service availability, high call volumes, and staffing shortages, AI Voice empowers transit agencies to improve operational efficiency while enhancing rider satisfaction. By prioritizing accessibility and creating equitable experiences for riders who prefer phone-based support, our team is committed to delivering scalable, human-centric AI solutions that make transit more inclusive, reliable, and efficient.