20 days ago

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Transit Strategy Consultant Customer Success

$98k - $141k

Spare

North AmericaAmericasUSRemoteCanada
We are excited to hire a Transit Strategy Consultant to join our small but mighty Research and Consulting team! Our team helps transit agencies around the world to figure out their future. We guide them in designing, planning and optimizing demand-response transportation, to make transit more efficient, accessible, and sustainable. You will play a critical role in building up Spare’s consulting capacity and helping us become a trusted thought leader in the transit space.

Our Spare HQ is in Vancouver - BC, but this position is open to remote work options across Canada and the US. If you like coming into an office, you can work from our HQ as desired, and we also provide a co-working stipend for those who wish to work in an office outside Vancouver.

To ensure were meeting market rates for candidates in the United States, the range for U.S. candidates falls between $126,000–$141,000 USD (based on location & experience level).

As a Transit Strategy Consultant, you will... 
  • Lead consulting projects for transit agencies around the world, including feasibility studies, simulation studies, and cost-benefit analyses. You’ll be delivering work for some of the largest agencies and operators in North America!
  • Collaborate with Spare’s Growth team to deliver paid-for consultancy services to existing customers that helps us to expand their services.
  • Support new business opportunities by responding to large RFPs and conducting pro-bono strategic consultancy for key accounts. 
  • Contribute to maintaining a healthy P&L for the Research and Consulting team – yes, we have our own revenue targets! 

About this role✨

In this role, you will...
  • Conduct in-depth data analysis, using tools such as Excel, Python, R and GIS, as well as our in-house simulation software, to model the performance of demand-response transit systems. 
  • Engage with key stakeholders (from riders and drivers, to planners and dispatchers, to the C-suite of transit agencies) and build strong relationships that ensure the long-term success of our consultancy projects. 
  • Drive research initiatives (e.g. Spare’s annual impact report, collaborations with academic labs, etc.) to produce trusted research that positions Spare as an industry expert. 
  • Present at conferences, contribute to Spare’s blog, and support webinars to enhance Spare’s profile in the industry. 
  • Play a significant role in shaping the long-term evolution of the Research & Consulting team, in close collaboration with the team’s Director. 

About the Research and Consulting Team✨

Our small but mighty Research and Consulting Team works on helping transit agencies around the world to figure out their future. We guide them in designing, planning and optimizing demand-response transportation, to make transit more efficient, accessible, and sustainable. You will play a critical role in building up Spare’s consulting capacity and helping us become a trusted thought leader in the transit space. 

Benefits
  • Competitive Salary: As this role is remote, were accepting applicants based both in the United States and Canada. 
  • Purposeful work: Be a part of a mission-driven company that is solving real-world problems and improving the lives of people around the world. Learn more about the impact were making in our 2023 Global Impact Report!
  • Growth Opportunities: Spare is growing fast and there is uncapped potential for rapid advancement of motivated high performers on our team! 🚀
  • Market-competitive pay: We benchmark roles annually to attract and retain top talent. For Growth roles, we also offer a competitive commission/bonus structure that rewards strong performance. 
  • Stock options: Enjoy the feeling of ownership. All Spartians are provided stock options, so you can share in the growth and success of Spare!
  • Flexible work: Work remotely from anywhere in Canada, in your own time zone. 
  • In-office collaboration: If youre in Metro Vancouver, you have the option to work out of our HQ located downtown, close to Waterfront Station. If youre located elsewhere, youll have access to CA$200/month to spend on a coworking membership to work together with team members in your city.
  • Home office allowance: We recognize the importance of a productive home office setup to help you do your best work, which is why we provide a CA$1,000 home office allowance.
  • Team offsites & socials: We love the flexibility of remote work, and we also value the importance of in-person connection. Each team has an annual budget for travel and accommodations to get together for a team offsite or hackathon. Plus you have access to a CA$50 monthly budget to socialize with other Spartians in your city - go out for a meal or hit up a karaoke spot!
  • Health insurance: We offer a fully-paid health insurance package for you and your dependents that includes prescription drug, paramedical, mental health, dental, life insurance, travel insurance, and Employee Assistance Program.
  • Lifestyle Spending Account: We offer CA$500 per year Lifestyle Spending Account (taxable benefit), which you can use to get reimbursed for a variety of expenses including education, wellness, transportation, and childcare/pet care.
  • Paid time off: Along with your three weeks of annual vacation, we offer unlimited sick days and have company-wide shut-down days to help you rest and recharge.
  • Parental leave top-up: Top up of up to 80% for 15 weeks to help you adjust to the new addition to your family!