Senior Software Engineer, Customer Analytics

We are looking for a Full Stack Engineer to join our Customer Experience team, working on analytics products that demonstrate the value of our services to the customers using them. You will help to refine and build our product features as a part of a cross-functional product team. Additionally you will be collaborating with more junior engineers to improve our overall execution practices.

What you’ll be doing:

• Design and expand the capabilities of our full stack application (built with Ruby on Rails, GraphQL, and React) which provide insights into customers’ data
• Build and improve data pipelines with DBT and SQL
• Build thoughtful UI and components by contributing to our design system/component library
• Build on the foundation of a well tested codebase to ensure it remains robust and scalable as our business rapidly grows
• Identify areas for growth and iteration on our application stack and advocate for them on the engineering roadmap
• Conduct research and experiments to help us make strategic decisions, anticipating the next problem we will be solving

What success looks like in this role: 

• Help deliver features to drive monthly active users, customer utilization, and customer satisfaction
• Code Quality & Delivery: Align with unit tests, code patterns, and current data model constraints while releasing code iteratively within a specified timeline.
• Enforce Code Quality: Conduct thoughtful reviews that check logical changes, variable naming, comment, quality, and unnecessary intermediate states.
• Identify/seek opportunities to contribute in ways that support the larger organization.
• Set personal growth goals to upskill that are aligned with the career ladder.

What we expect from you: 

• 3+ years of professional development experience with full stack web applications, with a focus on backend development
• Comfortable working on an agile team and curious about learning new things
• Fluency with SQL
• Bonus points for experience with Ruby on Rails
• Bonus points for experience with Docker & AWS
• Bonus points for GraphQL API design experience
• Bonus points for experience with React & Redux
• Enjoy collaborating with teammates and pair programming
• Enjoy coaching & growing engineers
• Comfortable moving fast and working through ambiguity - we are a small startup and are working on balancing the demands of business growth and platform reliability

The target base salary range for this position is $159,100 - $194,150, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Your Total Health:

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• 10 allocated sick days per year
• Flexible paid time off in addition to 12 paid holidays throughout the year
• Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge. 

You And Your family:

• 4-4.5 months of fully paid parental leave
• Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses

Supporting you financially through:

• Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively.
• On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company!
• Employer sponsored 401(k) match of up to 2% after 90 days of employment

Creating a culture you can thrive in:

• Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices
• Focus Fridays: no meetings, no distractions, just time for you to get work done.
• Focus Weeks: In Spring 2023, we held our first ever Focus Week, we canceled all non-essential meetings, minimized distractions, and you, our team members, to dive into the key work that gets chopped up or deprioritized during the regular day-to-day. We saw a 36% jump in the average energized score after those five days of flow state work and are finalizing a plan for quarterly Focus Weeks for team members.
• Up to $1,000 Professional Development Reimbursement per calendar year.
• $200 per year donation matching to support your favorite causes