Symetra has an exciting new opportunity to join our team as a Digital Fraud Leader!

About the role

As the Digital Fraud Leader, you will serve as Symetra’s leader in digital fraud risk management. In this role, you will collaborate to build capabilities that integrate fraud prevention techniques and program management expertise. Additionally, you will design a comprehensive fraud detection program that encompasses Symetra’s servicing ecosystem, and enterprise teams.

What you will do

Own and lead the fraud mitigation strategy and execution in the digital space, encompassing fraud avoidance, detection, and prevention, while balancing risk and customer experience. Anticipating risks in advance of impacts.
Drive the development of preventative and holistic fraud capabilities in partnership with aligned product teams, technical leads, subject matter experts.
Develop the tools and oversight indicators to swiftly identify exposure to bad. actors and support related investigations.
Help to shape and execute on the product vision.
Use data to identify patterns and unusual activity.
As the subject matter expert, collaborate with business and technical teams to deliver solutions that are scalable, and flexible – and customer focused!
Collaborate with and/ or lead product managers, program managers, engineers, and technology partners to deliver product features and solutions.
Collaborate with business partners to operationalize related review or critical issues stemming from fraud controls. Using data to detect patterns of unusual activity – both in defined areas of scope across ecosystem channels.
Partner with initiative owners and stakeholders to ensure the fraud mitigation approach aligns with applicable law, rules, regulation, and regulatory expectation.
Communicate and champion the fraud mitigation strategy to the organization effectively – with technical and business teams, inclusive of reporting out to Senior Leadership.
Develop strategic partnerships with internal and external partners to stay current with industry trends, technologies, vendors, and the larger fraud landscape.

What we offer you

“If you want to invest in yourself and build a career, this is a great place to work. If you dont want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work.” Cris H. AVP Internal Sales, Training and Development

“Symetra is inclusive of all employees regardless of their personal differences.” Darrell J. Actuary III

At Symetra, we prioritize learning and provide various resources like the Student of the Business courses, sponsorship for professional certifications, and helpful colleagues who are always ready to teach and answer questions.” Financial Reporting Lead Senior Analyst

Benefits and Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

Flexible full-time or hybrid telecommuting arrangements
Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
Paid time away including vacation and sick time, flex days and ten paid holidays
Give back to your community and double your impact through our company matching

Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $121,300 – $202,200 annually plus eligibility for the company annual bonus program.

Who You Are:

Bachelor’s degree or equivalent work experience.
5+ years of demonstrated success in designing and implementation of solutions to prevent, and detect fraud, fraud program controls, investigative exposure.
Proven ability to lead, and drive complex programs and projects through completion.
5+ years experience as a Program Manager on technology projects.
One or more fraud related credentials: Certified Fraud Examiner (CFE), Certified AML and Fraud Professional (CAFP), IAFI Certified (CFCI), required.
Proficiency in data analysis.
Experience with SQL and NoSQL Databases.

We empower inclusion.

At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.

We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom.

Symetra is a national financial services company that helps people achieve their financial goals and have confidence in the future. We value transparency and sustainability, providing competitive products and clear communication. Our commitment to DEI means we support our communities and prioritize financial freedom for all.

For more information about our careers visit https://symetra.eightfold.ai/careers.

Work Authorization

This role does not offer employer work visa sponsorship or support. Applicants need to be authorized to work in the United States at hire and throughout their employment.

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