Symetra is seeking a passionate and motivated Sr. Change Specialist to join our team!

About the role

In this role, you will support enterprise-wide efforts to shift attitudes and behaviors, address ongoing people, process and technology changes to keep pace with customer needs and expectations. You will collaborate across business units and product teams to help guide them through transitions, ensuring that our workforce is engaged and aligned with our strategic goals and organizational priorities. This role is ideal for someone who wants to develop their skills in change leadership and organizational transformation.

What you will do

Assist in the planning, coordination, and execution change initiatives, ensuring they are coordinated with broader business vision, goals and top priorities.

Work with cross-functional teams to identify and engage partners, ensuring buy-in and understanding of new processes, tools, behaviors and attitudes.

Help develop clear, concise communication plans and readiness and training materials to advise employees about upcoming changes (and what’s not changing), how the changes affect their role, and how they impact day-to-day work.

Track the progress of change initiatives, collect feedback, and analyze data to measure the effectiveness of change activities (individually and holistically across Symetra).

Assist in fostering a culture that embraces continuous learning, adaptability, and collaboration through workshops, tools, and change champions, while modeling Change Leadership behaviors to others.

Provide Change Leadership coaching and resources to leaders, helping them guide their teams through small — and large—transformation efforts.

Stay up to date on the latest trends and tools in change leadership, bringing new insights and practices to help improve our approach.

Why Work at Symetra

Here’s what some of our employees have to say about why they work at Symetra:

“If youre looking for a place to call home, grow professionally and personally and most importantly, be yourself, Symetra is the right fit.” Daniel P. - Senior Underwriter

“Were big enough to make an impact on the country, but small enough to care and know who you are and what youre contributing to the organization. All new ideas are welcome!” Stephanie F. – VP Customer Service & Operations

What we offer you

Benefits and Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

Flexible full-time or hybrid telecommuting arrangements

Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%

Paid time away including vacation and sick time, flex days and ten paid holidays

Give back to your community and double your impact through our company matching

Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $100,300 – $167,100 plus eligibility for annual bonus program.

Who You Are

Continuous learner: Eager to learn and grow in the field of change leadership, communications and organizational transformation.

Analytical skills: Ability to capture and interpret data to advise decision-making and track success.

Communication skills: Strong written and verbal communication skills, with the ability to articulate sophisticated concepts in a simple and engaging way, as well as think through various audience and message strategies.

Collaboration: Experience working in a team-oriented environment, with strong interpersonal skills and the ability to work effectively with colleagues at all levels including partner management.

Problem-solving: Proactive mentality with the ability to identify challenges and propose solutions.

Adaptability: Comfortable with ambiguity, able to quickly shift direction and/or approach, in a fast-paced, changing environment.

Bachelor’s degree in business, psychology, organizational development, or a related field required.

3-5 years of experience in related field, such as change leadership, change management, project management, or HR required.

Familiarity with Change Leadership methodologies (e.g., Prosci, ADKAR) is preferred.

Experience in financial services or a highly regulated environment is a bonus.

Some minimal travel required.

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We’re building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we’re guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they’re buying, and we design products—and operate our company—to stand the test of time. We’re committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit: https://symetra.eightfold.ai/careers

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.

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