AVP, Senior Product Engineer (L10)

Job Description:

Role Title: AVP, Senior Product Engineer (L10)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organizational Overview:

This role will be part of the Data Architecture & Analytics group part of CTO organization.

• Data team is responsible for designing and developing scalable data pipelines for efficient data ingestion, transformation, and loading(ETL).

• Data team owns and manages different tools platforms which provides an environment for designing and building different data solutions.

• Collaborating with cross-functional teams to integrate new data sources and ensure data quality and consistency.

• Building and maintaining data models to facilitate data access and analysis by Data Scientists and Analysts

Role Summary/Purpose:

We are looking for an strong Individual contributor, Ab Initio Platform Engineer, to be part of Data Platform for the mission critical and low latency analytic environment leveraging Big Data technologies and AWS services.

Key Responsibilities:

• Administer and maintain Ab Initio clusters in Hadoop environment across on-premise and cloud – production, DR and non-production.

• Administer the Ab Initio Product Suite ( Co>Op system, Acquire>It, Control Center, Metadata Hub, Authentication Gateway) on Linux operating system.

• Handle all Ab Initio environments, security, cluster setup, performance tuning and ongoing monitoring.

• Perform Ab Initio cluster maintenance with patching, Co>Op upgrade, EME backup/recovery, user provisioning, automation of routine tasks, troubleshooting of failed jobs, configure and maintain security policies.

• Upgrade Ab Initio cluster to latest version that includes all the bug fixes, security enhancements and new features

• Work on support cases and resolve the user issues.

• Identify product related issues and work with vendors to have them fixed

• Identify infrastructure related issues such as disk failures and work with Infra teams to fix

• Work on new component exploration and proof of concepts

• Automation of manual tasks through Ab Initio/shell scripts

Required Skills/Knowledge:

• Experience in Ab Initio administration with latest Co>Op system and Ab Initio products (like Acquire>It, Control Center, Metadata Hub, Authentication Gateway).

• Significant experience with and knowledge of Big Data technologies such Hadoop, Hive, HDFS, different data file formats, NoSQL engines.

• Exposure to Public CLoud platforms and understanding of various Cloud Services

• Knowledge of basic Linux Administration.

• General operational expertise such as good troubleshooting skills, understanding of system’s capacity, bottlenecks, basics of memory, CPU, OS, storage, and networks. Day to day tasks

• Good verbal and written communication skills necessary to effectively collaborate in a team environment and present and explain technical information and provide advice to management.

• Experience on DevOps CI/CD pipelines for code deployments

Desired Skills/Knowledge:

• Good to have understanding and knowledge on IaaS tools like Terraform and Ansible

• Good to have knowledge on S3 buckets, Redshift and other AWS components

• Good to have experience with Okta and Active Directory

• Good to have understanding on EKS/Kubernetes

Eligibility Criteria:

• Bachelors degree in Computer Science or similar technical field of study with minimum 4+ years of technology experience Or in lieu of degree 6+ years of technology experience.

• Minimum 4+ years of financial services experience

• Minimum 4+ years of experience managing Data platforms.

• Ability to develop and maintain strong collaborative relationships at all levels across IT and the business.

• Excellent written and oral communication skills, along with a strong ability to lead and influence others.

• Experience working iteratively in a fast-paced agile environment.

• Demonstrated competency linking business strategy with IT technology initiatives

• Proven track record of leading and executing on critical business initiatives on-time and within budget.

• Demonstrated ability to drive change and work effectively across business and geographical boundaries.

• Expertise in evaluating technology and solution engineering, with strong focus on architecture and deployment of new technology

• Superior decision-making, client relationship, and vendor management skills.

Work Timings: 3 PM to 12 AM IST

(This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.)

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L08+ Employees can apply

Grade/Level: 10

Job Family Group:

Information Technology