Employment Type

Permanent

Closing Date

6 Jan 2025 11:59pm

Job Title

Senior Learning Experience Designer

Job Summary

Job Description

Who We Are

Were an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. Were all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

What We Offer

Flex appeal: choose where, when and how you work
Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.

What You’ll Do

As a Senior Learning Experience Designer, you will use your consulting, learning content, delivery and program management skills to create, curate and implement effective learning solutions to develop the capability of our organisation.

This is how youll bring the purpose of your role to life: 

Working with people partners to understand the learning requirement problem statement and complete the discovery work to identify the specific learning need
Identify required behaviours, knowledge and skills and complete a gap analysis and define success measures
Ensure strategic alignment of learning requirement and gain governance approval
Scope learning requirements and lead the design of overall learning experience for learning initiatives
Scope and plan resource requirements for initiative and project manage assigned resources throughout project duration
Develop or deliver learning content & activities to meet the needs of the business and ensure a positive and quality learning experience
Ensure in designing, developing and delivering innovative and engaging learning solutions that they meet the needs of diverse employee groups
Assist in simplifying the learning experience for our employees, making it accessible and easy to consume through innovation and leveraging technology
Plan and manage the implementation of learning initiatives which are cost effective, timely and meet agreed quality standards
Design and action user acceptance testing of learning programs/products/processes
Manage campaigns for targets audiences and products as required and provide analysis of campaign outcomes
Evaluate the success of learning initiatives against performance measures, make recommendations for iterations and work with stakeholders to implement
Make data driven decisions to improve learning outcomes and drive continuous improvement
Proactively focusing on continuous improvement to consistently enhance learning products and processes

About You

To be successful in this role, you’ll have:

Business consulting/partnering skills to define requirements, complete discovery work and present recommendations to deliver the best learning experience
Demonstrated data driven decision making skills
Understanding of learning evaluation and measurement
Understanding of the learning ecosystem and the impacts on the learner experience
Understanding of adult learning and instructional design principles
Excellent organisational skills, ability to plan, prioritise and deliver results in a busy environment
Strong planning and Program Management skills - experience in managing multiple complex programs simultaneously
Understanding and designing solutions that consider E2E user experience
Experience in resolving issues as they arise in design and delivery stages of projects
Knowledge and demonstrated use of HCD principles will be advantageous
Stakeholder engagement and influencing skills
Continuous Improvement mindset
Good problem-solving and analytical skills, able to find focused solutions to business problems

If you are looking to take the next step in your career, we want to hear from you!

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

As you know, at Telstra we understand the importance of connecting with family & friends over the holiday period and that is what our team is doing right now. Once they have reset & recharged, they will return to review applications from the 7th of January 2025. Thank you so much for your patience during this period of time.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.  