23 days ago

Logo of Tesla

Mobile Tire Service Supervisor

$97k - $139k

Tesla

Santa Monica, CARemote

As a Mobile Tire Service Supervisor at Tesla, you will play a crucial leadership role in overseeing our remote service team. Your responsibilities include leading a team of engaged technicians to deliver a superior service experience. Ideal candidates will exhibit both efficiency and dedication to ensure excellent results and operational efficiency.

  • Provide effective supervision, communication, and coaching to technical employees to meet quality and service output goals, maintaining accurate shop records and inventories

  • Act as the process leader for shop activities, defining and systematically improving work standards in collaboration with service technicians and the service center team
  • Lead, coach, and develop a highly engaged team of technicians by conducting regular one-on-one developmental meetings to facilitate professional growth whilst monitoring training needs and coordinating with the training team
  • Collaborate with the Service Manager and key stakeholders to establish targets for quality, speed, and cost aligned with customer and business requirements
  • Ensure work standards and engineering procedures are up-to-date, accurate, and adhere to compliance for maximum quality
  • Monitor and enforce employee compliance with safety regulations and the service centers safety program, address technical and personnel issues, managing effective scheduling to meet service needs, and ensuring adherence to company policies for vacation and time off

  • Bachelor’s degree or equivalent professional experience
  • Prior leadership experience in a service-focused industry preferred; automotive expertise not required
  • Ability to meet deadlines and be accountable for quality/quantity
  • Able to manage multiple tasks with competing priorities
  • Excellent interpersonal and communication skills
  • Able to work a flexible schedule, including weekday and weekend overtime
  • Foundational computer skills, experience with Microsoft Office required
  • Valid driver’s license required

Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D, short-term and long-term disability insurance
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

    Expected Compensation

    $97,968 - $139,650/annual salary + cash and stock awards + benefits

    Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.




    Full-time