User Experience Librarian College Station, TX

Glimpse of the Job 

Are you passionate about creating seamless digital experiences? Join our team as a User Experience (UX) Librarian and play a pivotal role in shaping the future of our Libraries’ digital interfaces! You will be at the forefront of planning and coordinating user research, collecting, and analyzing data to understand our users needs better. Your insights will directly impact the success of A&M students, faculty, and staff by enhancing their interactions with our digital resources. 

As a UX Librarian, you will bring your expertise to project teams, driving the design and improvement of user interfaces. You will also manage collaborative projects, ensuring user experience research and recommended improvements are effectively implemented. Working closely with campus stakeholders and library colleagues, you will champion user needs and accessibility in all technology decisions. 

We are seeking a candidate who is passionate about User Experience, customer service-oriented, has excellent communication skills, and is passionate about continuous growth and improvement. This position provides abundant opportunities for professional development and support, fostering a mentorship environment through collaboration with other team members. The selected candidate will be expected to work onsite in our College Station, Texas location.  

Opportunities to Contribute: 

• Initiates, collaborates, and advises on UX research projects. 

• Designs and coordinates usability studies, focus groups, surveys, and interviews. 

• Follows ethical best practices in study design and data analysis. 

• Maintains user recruitment lists and conducts outreach. 

• Synthesizes research findings into actionable insights and recommendations. 

• Generates reports and advocates for user experience improvements. 

• Supports various phases of UX research (e.g., information architecture, user flows, visual design, accessibility, usability testing). 

• Works with product teams on UX research initiatives using qualitative and quantitative methods. 

• Uses tools like Google Analytics, SiteImprove, and LibInsights to assess web usage and quality. 

• Communicates data needs and provides dashboards to stakeholders. 

• Reports findings to guide planning and decision-making. 

• Participates in professional organizations and serves the library, university, or community in a professional capacity. 

Qualifications: 

• Masters degree in library science or equivalent combination of relevant education and UX experience. 

A well-qualified candidate will also possess:  

• One to three years of professional experience or completed graduate coursework on conducting UX research and/or usability studies 

• Ability to multitask and work cooperatively with others.   

• Skills in and experience with multiple UX research methodologies, such as focus groups, usability studies, user interviews, and surveys.   

• Skills in and experience with effective project management tools and techniques.   

• Knowledge of current technologies for UX data collection, manipulation, analysis, and reporting.   

• Skills in and experience with accessibility testing, web analytics, and/or user experience design (e.g., content strategy, information architecture, prototyping, visual design).   

• Strong understanding of design principles related to accessibility, responsive design, and user centered design.   

• Demonstrated ability to discuss technical information with users, discern their needs, and collaboratively develop programs, systems, and screens that meet those needs.   

• Demonstrated knowledge of principles of web design and accessibility (hands-on experience with CSS, SCSS, HTML, or PHP preferred).   

• Experience with user testing research platforms and remote, online testing.   

• Proficiency in design tools such as Figma.   

• Proficiency with analytics tools like Google Analytics 4 (GA4) and LibInsights.  

• Ability to take initiative, be flexible, work creatively, and quickly adapt to and learn from new situations. 

Salary: $62,900.00 annually, additional $3000 yearly stipend for conference travel and professional development opportunities. 

What You Need to Do:  

Apply! Submit a resume/cv and cover letter. We recommend also including any work portfolios or relevant course work with your application materials. These documents will help us with the review process. You may upload these documents on the application under CV/Resume. 

Why Texas A&M University?     

Our Commitment: Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experience. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. 

The Libraries are the indispensable hub of discovery, learning and creativity with the teaching and research that goes on in the colleges and academic departments. We offer rich and extraordinary collections at the University Libraries. The Libraries resources and services enable and support the University missions of teaching, research, and service. Learn more about our various libraries at https://library.tamu.edu    

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as: sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes. In addition, you have access to many benefits and perks, such as:    

• Health, dental, vision, life, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums   

• 12-15 days of annual paid holidays    

• Up to eight hours of paid sick leave and at least eight hours of paid vacation  each month   

• Automatic enrollment in the Teacher Retirement System of Texas    

• Free exercise programs and release time for health and wellness programs   

• All employees have access to free LinkedIn Learning training programs, webinars, and limited financial support to attend conferences, workshops, and more    

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee   

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.