5 days ago

Logo of The Coca-Cola Company

Senior Director, Global Total Rewards Administration 4 Locations

$168k - $189k

The Coca-Cola Company

Costa RicaSan Jose, CARemoteUSAtlanta, GAPolandWarsaw, PolandPhilippines

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

Relocation Provided:

No

Job Posting End Date:

April 18, 2025

Shift:

Job Description Summary:

The Senior Director of Total Rewards Administration leads a large team dedicated to delivering exceptional Total Rewards (TR) services. This pivotal role focuses on driving global automation and process standardization, ensuring accurate, efficient, and customer-focused TR administration. The ideal candidate will excel in resource and capacity management, maintaining operational excellence and enhancing the customer experience. By collaborating closely with TR leaders and cross-functional partners, the Senior Director ensures the adoption of best-in-class total rewards practices that boost efficiency, minimize risk, align with strategic objectives, and elevate the employee experience. 

What Youll Do For Us

  • Lead and manage a diverse globally team of approximately 30 individuals (6 direct reports) fostering a high-performance culture. 

  • Provide mentorship, guidance, and professional development opportunities to team members. 

  • Set, monitor, and achieve team performance goals and key performance indicators.   

  • Collaborate with TR Operations leaders to align resources with needs and ensuring functional expertise is considered in all process improvements.  

  • Ensure team is meeting deadlines and performing work against standard operation procedures. 

  • Motivate team to drive constant improvement and a culture seeking to make processes simpler, better and faster while utilizing automation opportunities. 

  • Participate as member of TR Operations Leadership Team to assist in setting the vision and strategy for the broader organization. 

  • Accountable for setting the global strategy for the standardization and automation of total rewards processes 

  • Develop and manage relationships with key stakeholders to the TR Administration team including Payroll, Finance, TR Center of Excellence, HR Technology and others 

  • Collaborate with HR, IT, Finance, and other departments to ensure designed new processes are well considered and do not raise material risks or compliance issues. 

  • Set ambitious targets and track progress to drive impactful results. 

  • Identify and implement best practices for the global standardization of processes globally across TR 

  • Conduct regular reviews and audits of total rewards processes to identify opportunities for standardization and improvement. 

  •  Drive the automation of manual total rewards processes utilizing tools and technology as appropriate, including bots, Artificial intelligence, macros and other tools. 

  •  Partner with the HR Technology team, internal partners and external vendors to select and deploy solutions that enhance efficiency and accuracy. 

  • Ensure effective change management efforts to drive the adoption of standardized and automated total rewards processes across the organization. 

  •  Develop and deliver training and communication programs to support the transition to new processes and systems. 

  • Engage with stakeholders at all levels to gather feedback and ensure successful implementation of initiatives. 

  • Establish and monitor key performance indicators (KPIs) to measure the effectiveness and efficiency of total rewards processes. 

  • Use data and analytics to inform decision-making, prioritization and to drive continuous improvement. 

  • Collaborate with partners (payroll, HR Tech, procurement, Communications, TR leaders, etc.) to ensure end-to-end processes are effective – not just internal procedures. 

Qualification & Requirements

  • Bachelors degree in Human Resources, Business Administration, or a related field preferred. 

  • Demonstrated commitment to ethical practices and integrity in previous roles.  

  • Role model for growth behaviors 

  • At least 10 years of experience in process standardization and automation with a focus on TR topics preferred. 

  • Proven problem-solving, time management, teamwork, and communication skills  

  • Excellent communication and interpersonal skills with an emphasis on honesty and transparency. 

  • Ability to work in a fast-paced, global environment. 

What We Can Do For You

  • Iconic & Innovative Brands: Our portfolio represents over 250 products with some of the most popular brands in the world, including Coca-Cola, Simply, Fairlife & Topo Chico.

  • Expansive & Diverse Customers: We work with a diversified group of customers which range from retail & grocery outlets, theme parks, movie theatres, restaurants, and many more each day.

Skills:

Pay Range:

$168,000 - $189,000

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.