Senior Marketing Partnership Specialist (Viator)

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, its never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

Location: London / Oxford / UK Remote

About Us

Viator’s mission is to bring more wonder into the world. To bring extraordinary, unexpected, and forever-memorable experiences to more people, more often, wherever they’re traveling, wherever they are. 

We’re the largest marketplace of our kind: a single place where travelers can book more than 300,000 tours, experiences, and activities.

We’re used by millions of travelers to find everything from walking tours and wineries, to cooking classes and catamarans, to sailing and spelunking, to bus tours and breweries. Our hundreds of thousands of experiences are in nearly every country around the world. 

Job Description

This role will see the Senior Marketing Specialist join the Viator Network Affiliate Team responsible for generating revenue from our global partnerships with our affiliates/publishers.

In your role, you will be responsible for growing and optimising our global affiliates. In this position, you will play a pivotal role in how we grow and manage our marketing led campaigns with our Discount based Partners.  You will be tasked with growing incremental revenue from new and existing partnerships that we execute on a global scale.  

Strong project management skills are vital in this role as you will need to collaborate with internals teams and liaise with external partners/agencies to ensure smooth campaign execution.  As all campaigns must be executed with a data driven approach it is important that you have strong analytical skills and are able present results in a meaningful way.  We are also looking for a candidate that demonstrates an investigative mindset and does not shy away from the need to troubleshoot.

You will have the opportunity to shape and execute campaigns that align with our broader business goals and contribute to driving significant growth. Your role will see you collaborate both internally and externally to drive forward revenue for the business.

The right candidate will be experienced in working within a similar role with the ability to work in a fast-moving organization, and excited to collaborate.

We are working in a hybrid environment, so excellent communication skills are necessary whether this is over email, slack, video or face to face. 

Key Responsibilities

• Global Channel Management: Optimize the performance of our global affiliate marketing program, ensuring effective scaling across various regions.

• Affiliate Partnership Development: Manage and nurture relationships with our affiliate partners with a prime focus on Discount based partnerships

• Act as the expertise in the Discount space to help drive forward growth

• Strategically focus on growing our Discount affiliate partnerships and tactics to enhance brand visibility and drive conversions.

• Campaign Execution & Optimization: Develop, execute, and continuously optimize affiliate marketing campaigns that align with our business objectives whilst maximizing RoAS

• Strategic Projects: Involvement in strategic projects and initiatives within the affiliate marketing space that align with company goals, ensuring cross-functional collaboration with internal teams such as marketing, product, and analytics.

• Performance Monitoring: Regularly analyze and report on affiliate performance metrics, identifying areas for growth and optimization.

• Market Research: Stay informed of industry trends and competitor strategies to ensure our affiliate marketing efforts are innovative and competitive.

The candidate

Experience and Expertise:

• 4+ years of experience in affiliate marketing 

• Current hands on account management for at least 2 years

• Experience publisher, advertiser or network side

• Strong understanding of global affiliate networks and proven ability to manage relationships.

Campaign & Project Management:

• Ability to manage multiple campaigns and projects simultaneously while maintaining strategic focus.

• Detail-oriented and highly organized, capable of handling complex projects in a fast-paced environment.

Data-Driven & Analytical Skills:

• Strong analytical mindset, using data to rigorously test assumptions and optimize performance.

Collaboration & Communication:

• Excellent communication skills, both verbal and written, with comfort in presenting performance and collaborating across teams.

• A strong team player who can work independently and thrives in a collaborative, inclusive culture.

Personal Attributes:

• Highly organized, self-starter with a passion for building successful partnerships.

• Curious, analytical, and open to feedback, always seeking growth and improvement opportunities.

• A great colleague, valued for your positive attitude and ability to contribute to a high-performing team environment.

You Will

• Being part of a global which means flexible working hours and a requirement to participate in early or late meetings

• Be working with people from a variety of backgrounds and cultures

This is a fantastic opportunity for a results-oriented individual to have a meaningful impact on the global growth of our affiliate marketing program.

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

• We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
• We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
• We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
• We serve our customers, always. We listen, question, respond, and strive for wow moments.
• We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
• Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.