Two Chairs is building a new kind of mental health system based on the idea that the status quo isn’t good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we’ll raise the bar for the entire industry. With that, were excited and honored to have been recognized as a 2024 Great Place to Work, 2024 Fortune Best Workplaces in the Bay Area, and 2023 San Francisco Business Times Bay Area Best Places to Work.

Diversity, equity, and inclusion are the principles guiding how we build our business and teams. We encourage interested candidates from diverse backgrounds to apply even if they dont think they meet every expectation of the role.

Our Perks and Benefits:

To support you at work, we offer some fantastic perks and benefits that reflect our mission of self-care and support, including:

Equity in a high-growth start-up
Generous paid time off, plus 9 paid holidays and an additional Winter Office Closure from Christmas Day (Observed) through New Years Day
Comprehensive medical, dental, and vision coverage
One-time $200 Work from Home reimbursement
401(k) Retirement savings options
Annual $500 professional development stipend to support your professional development
Annual $500 subsidized company contribution to your healthcare FSA or HSA
Annual $500 wellness stipend to encourage and support a well-rounded and healthy lifestyle
Paid parental leave

About the role
As Two Chairs scales, we’re looking to add a Senior Analyst to our Business Operations team within the Finance organization. You’ll work closely with the VP of Finance and Director of Business Operations, company leadership, and partners across our financial planning, supply & demand operations, and clinical teams to drive meaningful business impact. Business Operations is focused on solving high-priority cross-functional challenges by using a highly analytical data-driven approach.

Youll be responsible for creating complex financial models, growth planning, analyzing performance trends vs plan, and framing strategic decisions for executive audiences.

Core Areas of Responsibility

Growth Planning & Financial Analysis (40%)
- Build driver-based Excel models with detailed supply and demand builds across key markets and service lines to drive pricing and margin expansion decisions
- Conduct scenario analysis to help stakeholders understand initiative tradeoffs and ROI
- Support the bi-annual planning process by working with cross-functional partners to set targets for key growth drivers, including developing and validating critical assumptions
- Evaluate performance on critical financial and operational metrics, deriving and delivering actionable insights to company leadership
Strategic Ad Hoc Analysis (40%)
- Conduct complex quantitative modeling to analyze key strategic decisions that will drive long-term growth and company health
- Evaluate unit economics across products and markets and their impact to the overall company financials to inform operational strategy
- Create frameworks to help structure thinking, drive visibility, and facilitate alignment across the executive and working teams
- Embed with cross-functional teams to analyze and build decision-making frameworks for critical business decisions or initiatives that will drive financial performance
Board & Investor Reporting (20%)
- Draft quarterly board materials, including deep dives into strategic and functional topics
- Create deliverables to guide discussions on key decisions company leadership is facing

Impact and Success Indicators

Where you’ll make an impact in the first 90 days:

Become an expert in the financial model and mechanics, growth drivers, and margin profile of Two Chairs’ business
Work closely with our Supply & Demand operations team to build a dynamic supply model that accurately reflects clinician utilization across geographies and informs hiring decisions

Where you’ll make an impact in the first year:

Create repeatable processes for consolidating growth planning inputs into bi-annual planning
Help chart the path for how Two Chairs maintains high growth and expands margin over the next three years, including evaluation of pricing for new partnerships, growth of new markets, and building financial models for new service lines
Own clinical margin modeling, including building views across geographies and clinician employment types to inform pricing and expansion decisions

You’ll be successful if you:

Have 4+ years of experience in a highly analytical role, preferably in investment banking, management consulting, or finance in a fast-paced environment
Experience in a healthcare environment (preferred)
Have a background in financial analysis with strong problem-solving skills, strong business intuition, and the capability to identify and synthesize insights from quantitative analysis
Enjoy thinking on your feet and can seamlessly adapt in a complex, continually evolving environment
Thrive on bringing diverse perspectives from cross-functional stakeholders together to create a shared solution
Are intellectually curious, highly self-driven and able to structure the unstructured
Have a team-first mentality, willing to roll up sleeves and dive in where needed; comfortable wearing many hats and managing competing priorities
Desire to work in a high-growth, mission-driven startup environment

Compensation

The salary range for this full-time, exempt role is $108,000 to $135,000. Placement in this range is based on qualifications and experience.

Please stay alert to protect yourself from sophisticated job scams during the recruiting process.

Only emails that come from twochairscareers.com or twochairs.com are legitimate recruiting messages. Our People Team will not send emails from other domains, or message you using WhatsApp or text messaging in the initial stages. We conduct all interviews by phone or Google Video, and we will never ask you for money or to download software.

More tips from the FTC to avoid job scams: https://www.consumeraffairs.com/news/ftc-offers-tips-on-avoiding-job-scams-041321.html

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All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.