Key Account Associate Manager (Hybrid: Onsite and Remote Weekly) Rosemont IL

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE

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The Key Account Associate Manager will manage, support, and strengthen business relationships with Gampac’s largest customers. This person will need to identify the customer’s needs, discover opportunities, and convert them to increased revenue for Gampac. The Key Account Associate Manager will also work our Carrier Sales team to ensure we can provide reliable capacity for our customers. The Key Account Associate Manager will also work to continuously improve our business practices ensuring we are managing the order flow efficiently. The Key Account Associate Manager will manage this business utilizing our Load Coordinator team for operations. This is not a commission based role.

This position is hybrid which means the work is completed onsite weekly at our Rosemont Offices as well as remotely from your home office.

RESPONSIBILITIES 

• Develop opportunities from the Business Development Team
• Responsible to ensure key metrics for each account are met, examples OTD, EDI Compliance and Load Acceptance.
• Account management and growth of assigned accounts by sourcing and securing opportunities from within each account
• As primary contact for your customers, you will be responsible for managing the relationship between the customer and Gampac
• Ensure accurate data capture, data integrity and system entry in all customer-related functions
• Effectively utilize data and problem-solving skills to proactively resolve customer issues
• Monitor current loads and proactively identify, communicate and resolve issues for customers
• Support A/R in collections of past due invoices for your customers
• Other duties as assigned

QUALIFICATIONS

Education/Training:
• BA or BS degree or equivalent experience
Related Experience/Requirements:
• Minimum of two (2) years of brokerage experience
• Demonstrated ability to develop business with new and existing customers
• Demonstrated understanding of brokerage operations and geographic freight markets

Knowledge/Skills/Abilities: 
• Demonstrated understanding of brokerage operations and geographic freight markets
• Prior demonstration of effective negotiation skills
• Existing customer and/or carrier base is a plus
• Ability to work in a fast paced team environment and possess independent work desires
• Detail-oriented and meet scheduled activity deadlines
• Positive, influential communication skills
• Punctuality and a good work ethic are critical
• Knowledge of Microsoft Office (Excel, Word, etc)
• Excellent customer service skills including the ability to effectively serve our customer’s needs
• Ability to pass a pre-employment background check
 

Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.

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Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state minimum wage thresholds).  The expected base rate for this role is between

$65,000 - $100,000

***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Protected Veteran/Disability Status***