Software Engineer III (Web)

The Opportunity: 

As a Software Engineer III, you will build and support systems responsible for the acquisition of multi-million dollar monthly revenue. You will work on the latest front-end technology stack and make decisions which will directly impact the final product. Following front-end development best practices, you’ll be responsible for developing solutions that scale to the needs of our customers. 

How your role contributes to the success of Vivid Seats:   

• Help guide direction of the front-end systems powering our ticket marketplace.  

• Develop experiments and innovative solutions that give Vivid Seats a competitive advantage, encourage team members, and champion technology improvements for your team. 

• Work cross-functionally with other development teams and business stakeholders to deliver impact iteratively. 

• Tackle some of the most difficult challenges scaling an e-commerce marketplace by developing creative algorithms and features that maximize value and efficiency across the organization.  

• Collaborate to develop and maintain best practices across the software development lifecycle. 

• Mentor other engineers through pairing, code reviews, and tech talks. 

How your role expectations will progress as a Software Engineer in the first 30, 90, and 180 days:   
  
30 days in  

• Complete new hire orientation, gaining the resources you need to be successful.    

• Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers.   

• Acclimate to team and company norms, business objectives, and Vivid Seats values.   

• Develop basic understanding of applications, tech stack, and development process.   

• Deploy and make changes to our production systems. 

90 days in  

• Contribute to our processes, methods, or technologies to support overall business goals and drive team efficiencies.   

• Maintain, harvest and aid internal and external relationships to achieve progress and advance objectives.  

• Contribute to team planning, estimations, and design sessions.  

• Apply a solid understanding of our business goals and our system architecture to your everyday decision making. 

• Leverage a mindset of continuous experimentation to help with team efficiency. 

• Work with cross-functional stakeholders to decompose and iteratively deliver business objectives. 

• Produce and deliver clean, quality code that drives team and company tech goals forward. 

180 days in  

• Leverage application observability tools to know about problems before our users. 

• Have self-sufficiency in all applications touched by the team.    

• Proactively engage in continuous learning in order to advance skill sets necessary for team goals. 

• Identify areas of opportunity within our systems, come up with a plan to improve them, ship them, and share results and impact. 

• Own a career growth plan developed in partnership with your manager, and work towards it. 

 What You’ll Bring:   

• 4+ years professional experience building and supporting production web applications. 

• Strong knowledge of front-end languages (we use TypeScript, React, and Next.js)  

• Experience in designing, building, and testing modern web or cross-platform mobile solutions as part of an agile or cross-functional team. 

• Experience with client-side application state libraries (ex. Redux, Zustand) 

• Experience with front-end testing frameworks (ex. Jest, Mocha, Enzyme, etc.)  

• Strong written and interpersonal communication skills to document and share team best practices across the department. 

• Exposure to design systems, a/b testing, and server-side technologies such as Node.js (preferred, but not required)