Position Summary...

What youll do...

User Discovery: Requires knowledge of: User experience strategies; User interviews and surveys; User journeys; Story boards; Contextual inquiries. To demonstrate awareness of trends in user consumption habits to develop or improve interaction design and user experience strategies. Proactively identifies areas for user profile enhancements and new participatory design features based on user interviews and surveys. Plans site visits to end users. Maintains appropriate records of user observations. Presents data from site visits in ways that can be used to drive design (for example, user stories, user journey maps). Critically evaluates previous user research from multiple sources and perspectives. Managing Functional Partnerships : Requires knowledge of: Stakeholder identification and mapping; Stakeholder analysis; Stakeholder communication; Stakeholder engagement techniques; Stakeholder management effectiveness tools and methods; Fluency in many specialized business vernacular; Deep understanding of diverse markets to deliver customer and business value; adapt style and best practices to accommodate cultural differences. To build and maintain collaborative and strategic alliances with a wide range of partners across the business and industry; leverage their support to drive business programs & priorities. Create an environment that supports collaboration with people from different functions and have different technical viewpoints. Provide insights on the impact of cross functional team collaboration on achieving strategic goals. Support colleagues and stakeholders to develop their understanding of technology, business and performance to identify solutions to deliver improved services, solutions and relationships. Design Research: Requires knowledge of: Principles of research; Best practices of qualitative and quantitative research; Data analysis techniques; Techniques to detect gaps in information; Legal risks, factual errors, and breaches of codes of conduct involving the use of research material; Organizational research requirements; Success metrics for research projects; Purpose of research and how it will be used; Values, limitations, and risks of sources and social networks for research purposes; Emerging methods for obtaining relevant information. To define the key problems to be addressed in research projects. Designs and drives a research strategy to meet identified research needs. Reviews the relevance and usefulness of findings against research objectives outlined in research project plans. Leads the production of final research findings and associated outcomes. Develops reports on future improvements to research processes. Identifies potential legal and ethical issues from using research material. Collaborates with and understands the value of other research partners (for example, site analytics, consumer insights) to synthesize and leverage existing data and coordinate research efforts. Influencing and Building Stakeholder Consensus : Requires knowledge of: Verbal/Non-verbal behaviors; Application and allocation of Business Communication styles/techniques in ambiguous and challenging situations; Communication channels/mediums; Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties; Influencing styles. To lead discussions with varying viewpoints confidently. Influence diverse audiences using customized communication and appropriate frameworks. Leverage fact-based data & analytics insights to build a cohesive narrative and present in a clear, concise and meaningful way. Demonstrate superior decision and coordination skills when faced with conflicting or ambiguous inputs. Become a trusted advisor to diverse stakeholders, influencing them to act on the product/technology matters. Provide respectful, effective, timely feedback and seek, internalize, and utilize received feedback. Driving Customer/Client Needs : Requires knowledge of: Customer and business problems; Dependencies and impacts on product processes/ways of working; Journey mapping; Process optimization; Communication and influencing techniques. To build and maintain relationships with customers to build a strong understanding of customer problems, goals, and motivations. Creates processes to gather and analyze end user experiences with a product. Builds a deep understanding of customer problems to evaluate user risks and rewards and make decisions. Drives the development of holistic solutions that focus on customer readiness and engagement. Creates avenues to enable continuous and JIT feedback from customers. Designs and implements new, barrier-free processes, solutions, and practices based on business priorities. Usability Testing and Iteration : Requires knowledge of: User profiles; Testing scenarios; Documentation; Test plans To perform testing against a design specification and solves testing issues. Consults on test strategies, components, processes, plans, and approaches during the user acceptance testing process. Compares and contrasts the features and benefits of major acceptance testing frameworks. Applies user acceptance testing in typical software development scenarios. Critiques user acceptance plans for appropriateness and completeness. Develops approaches for acceptance testing according to legal or contractual agreements. Monitors end users in defining the testing environment and acceptance criteria. Explains the importance of active participation in test designs and other testing phases. Interaction Design : Requires knowledge of: User-centered design principles; Native mobile conventions and capabilities (for example, Apples Human Interface Guidelines for iOS, Googles Android design patterns); Information hierarchy principles; Task analysis; System design processes. Interaction patterns and templates. To define and documents design details through process flows, site maps, wireframes, and functional specifications in multiple formats. Provides suggestions to create and define interaction patterns and templates to design consistent and scalable design solutions that account for primary and secondary use cases, more complex data exchanges, and complete error conditions and contribute to the pattern library. Visual Design : Requires knowledge of: User-centered design principles; Native mobile conventions and capabilities (for example, Apples Human Interface Guidelines for iOS, Googles Android design patterns); Templates and style guides; Design tools. To define and document design details at a system level with accurate design specifications (for example, position, padding, font size) in multiple formats. Leads visual quality assurance against a design specification and rapidly prioritizes and solves issues. Creates and defines templates and style guides to design consistent and scalable design solutions at the system level. Prototyping : Requires knowledge of: Prototyping disciplines, tools, and techniques within target environments; User-centered design principles; Information hierarchy and design principles, task analysis, and system design processes. To drive adherence to and use of interaction patterns and templates to design prototypes that account for primary and secondary use cases, complex data exchanges, and error conditions and contribute to the pattern library. Evaluates the types of prototypes and technologies to be used to design and develop prototypes and technical proofs of concept. Provides guidance to build interactive models that can access live content with reusable components and tools to enable and facilitate prototyping. Evaluates current standards, policies, and guidelines in the development of prototypes. Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy. Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas. Leadership Expectations Respect for the Individual: Builds high-performing, diverse teams; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and equitable experiences where associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer/member experience for all. Respect for the Individual: Creates a discipline and focus around developing talent through feedback, coaching, mentoring, and developmental opportunities; builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments; supports strategies and drives initiatives that attract and retain the best, diverse talent. Respect for the Individual: Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action. Acts with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. Acts with Integrity: Ensures that teams follow the law, our code of conduct and company policies; promotes an environment where associates feel comfortable sharing concerns, and models our culture of non-retaliation; listens to concerns raised by associates and takes action, and enables others to do the same; holds self and teams accountable for achieving results in a way that is consistent with our values. Acts with Integrity: Acts as an altruistic servant leader and is consistently humble, self-aware. Service to the Customer/Member: Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and acting with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers/members. Service to the Customer/Member: Adopts a holistic perspective that considers data, analytics, customer/member insights, and different parts of the business when making plans and implementing strategies. Strive for Excellence: Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, and fosters an environment that supports learning, innovation, learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks. Strive for Excellence: Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart’s business model.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The annual salary range for this position is $130,000.00-$260,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelors degree in UI/UX design, graphic design, visual communication, product design, computer science, information technology, or related area and 6 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area. Option 2: 8 years’ experience in UI/UX, interactive and visual design, electronics art, multimedia design, or related area.
3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Design certification (for example, IDEOU - Foundations in Design Thinking Certificate), Driving product development in a user experience area, Masters degree in UI/UX Design, Interactive and Visual Design, Product Design, or related area, Related industry experience (for example, retail, supply chain, eCommerce, healthcare), UI/UX, Interactive and Visual Design, Electronics Art, Multimedia Design, or related area, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America