Waymark is a team of healthcare providers, technologists, and builders whose mission is to bring the best healthcare to people with Medicaid benefits. Guided by the communities we serve, we bring support and technology-enabled care to help primary care providers keep Medicaid patients healthy. We are building the tools and designing an approach to enable care to reach the patients who can benefit most.

Our core values embody the essence of what makes Waymark a unique team today, and what we look for, nurture, and sustain as a team. We are bold builders, believing that the greatest challenges in care delivery can be solved when we harness the power of community and technology. We are humble learners, seeking feedback and perspectives different from our own, and welcome challenges to our conclusions. We experiment to improve, actively seeking data to inform decisions and to assess our own performance. We act with focused urgency, our commitment to our mission drives us to tirelessly pursue results.

If this vision resonates with you, we hope you consider bringing your creativity, your energy, your curiosity to Waymark.

About this role

As the Clinical Pharmacist Manager for the Ohio team, you will be key to our efforts to provide better care and support to vulnerable populations. We are looking for a Clinical Pharmacist with experience working with vulnerable populations; collaborating with a multidisciplinary team including Community Health Workers, Care Coordinators, and Therapists; supporting patients through direct patient outreach, medication adherence and chronic disease education, and assistance in obtaining medications and durable medical equipment after initial rejection; and using analytics dashboards to proactively engage with patients who may be at high risk for adverse drug events and/or avertable acute care events. The Clinical Pharmacist Manager will supervise and support pharmacy technicians working to address patient barriers to medication access and identify patients who can benefit from Waymark’s assistance.

Responsibilities & Duties

Provide telephonic and/or video and/or SMS-based outreach, engagement, and education of vulnerable patients in the Medicaid program in Ohio.
Work with a multidisciplinary team to provide care management services that ‘wrap around’ primary care provider practices; team members include Community Health Workers, Care Coordinators, and Behavioral Health Therapists.
Support patients and providers around transitions of care.
Provide clinical services that support day-to-day operations and safe practices of the program.
Participate in QI activities to assure quality, cost-effectiveness, and ROI.
Utilize analytics dashboards that help you proactively outreach patients who receive medication and/or equipment rejections, admissions/readmissions, or who may benefit from medication adherence counseling.
Potential mentoring and supervising of fellow pharmacists and/or pharmacy technicians in the future.

Minimum qualifications

PharmD with advanced practice license in good standing in Ohio.
Completion of accredited PGY1 residency training in related discipline.
5+ years of experience in pharmacy practice including delivery of interventions/direct patient care in an ambulatory setting among vulnerable populations.
Experience in multi-disciplinary care management.
Positive referrals from prior colleagues.
Must reside in Ohio, greater Cleveland preferred, Ohio active license in good standing required.

Preferred qualifications

Completion of PGY2 residency training in related discipline (ambulatory care, geriatrics, pharmacotherapy, internal medicine).
Strong analytic skills and ability to navigate dashboards and registry data for proactive outreach campaigns including for HEDIS gaps in care.
History of experience with medication management through collaborative practice agreements with primary care providers.
BPS Board Certification Preferred (prefer BCPS and/or BCACP).
Experience serving vulnerable populations with a skill set including motivational interviewing, harm reduction, and behavioral health.
Leadership experience supporting other pharmacists, pharmacy technicians and/or other care team members.

Salary Range

$109,000 - $145,000

In addition to salary, we offer a comprehensive benefits package. Here’s what you can expect:

Stock Options: Opportunity to invest in the company’s growth.
Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office.
Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy.
Life Insurance: Basic life insurance to give you peace of mind.
Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays.
Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents.
Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule.
Commuter Benefits: Convenient options to support your commute needs.
Professional Development Stipend: A dedicated stipend supports professional development and growth.

COVID Vaccination: Waymark has adopted a policy on mandatory full vaccination to safeguard our employees, our partners, and the patients we serve from the hazard of COVID-19. As a healthcare company, we believe it is important for our employees and actions to reflect the best available science and the interests of public health. You will be asked to attest to your COVID vaccination status before an offer of employment is made.

Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. Waymark is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!