Manager, User Experience

The team you will be a part of

The User Experience team designs, develops, documents, debugs, and supports creation of user interaction design concepts and visual design solutions. Incorporates emerging user interaction multi-sensory technologies (electronic displays, sound, voice, tactile feedback, etc.) to create the best possible user experience.

This role in summary

Currently, we are seeking qualified candidates for a UX Manager opening to join our Global Consumer Design organization. 

At Whirlpool we believe in having people as our central focus, both our users and our employees. Our User Experience team takes pride in having a pulse check on what our users really want while riding the waves of emerging technologies. As a team member, you will be crafting experiences that will make the lives of millions of consumers around the globe a whole lot easier and delightful right in their homes! You will have the freedom to explore sound, light, graphics, written and spoken language, motion, sensors, and remote capabilities to craft a symphony for a solution. If you are excited about orchestrating such experiences, hopefully, you are able to check off most of these requirements for the role

Your responsibilities will include

• Create compelling, inspiring, and unique digital designs for Whirlpool connected home appliances and services.

• Work closely with the visual and motion designers.

• Collaborate with cross-functional global stakeholders to understand requirements and co-create thoughtful solutions.

• Communicate the user experience at various stages of the design process with wireframes, flow diagrams, storyboards, mockups, and/or high fidelity prototypes.

• Advocate for user-centered design while having a vision for a now-near-far roadmap of implementation.

• Contribute to the development of our Design Systems for the different brands to create amazing user experiences. 

• Conduct usability research to validate design solutions with users.

• Orchestrate multi-sensory design solutions that involve sound design, motion design, visual design, light design, impacts of sensors, the impact of remote UIs from mobile devices as well as voice UIs.

• Foster the future: Actively seek and share digital inspiration. Be on top of the IoT landscape to understand new innovations and to keep a check on the market trends.

Minimum requirements

• Bachelors degree in Design 

• Experience leading people and collaborating with a cross-functional team throughout the design process. 

• 8+ years of experience creating mockups / rapid prototypes, user flows, wireframes, and building user interfaces

• 8+ years of experience with digital design tools including Figma, Sketch, Photoshop, Illustrator, Abstract, Zeplin, as well as a strong understanding of Android and IOS

• Experience with the human-centered design process

• A portfolio highlighting multiple projects and your direct contributions

Preferred skills and experiences

• Masters degree in Design, Computer Science, Human-Computer Interaction, or a related field.

• Ability to design seamlessly between the physical and digital experiences.

• Ability to lead and ideate products from scratch and improve. features, all with a user-centered design process.

• Skills in communicating and influencing product design strategy.

• Excellent communication skills written and verbal

• Excellent problem-solving skills and familiarity with technical constraints and limitations as they apply to designing for multiple platforms and modalities.

What we offer

Whirlpool has big plans for the future, just like you. We understand that it takes preparation and hard work to get there. So, we offer challenging purposes, ownership of your role, great teams, and tools to build your capability. In our performance-based setting, you can take your career in exciting new directions - and as far as you want to go.