Zebra Technologies
1 day ago
Remote Work: Hybrid
We have 2 new exciting Software Engineer, Senior opportunities working on Zebras newest SaaS collaboration and communication solution!
You will analyze, triage and maintain Zebras SaaS solution while providing leadership to a Level II team and help to troubleshoot more complex, escalated issues.
In this role you will be the technical liaison between partners, customers and engineers to ensure efficient integration of the SaaS collaboration and communication solution.
This role requires that you be in either our Kennesaw, GA, Lincolnshire, IL or Frisco, TX office 3 days per week.
There is no relocation budget for this role.
Responsibilities:
- Collaborates with product managers, developers, and other internal stakeholders to understand product requirements and specifications.
- Provides technical support for SaaS communication and collaboration products, addressing and resolving customer issues in a timely and efficient manner.
- Assists in the deployment and integration of solutions, ensuring seamless operation across various platforms.
- Troubleshoots and resolves technical issues related to push-to-talk, voice and video systems.
- Utilizes Google Cloud technologies, including AlloyDB, to enhance product performance, scalability, and reliability.
- Participates in the testing and validation of new features and updates, ensuring high-quality product releases.
- Creates and maintains technical documentation, including user guides, FAQs, and troubleshooting guides.
- Collaborates with the engineering team to identify and implement improvements to product functionality and user experience.
Qualifications:
Minimum Qualifications:
- Bachelors or Master’s degree in an appropriate engineering discipline required.
- Minimum 5+ years experience or advanced degree and equivalent work experience.
- Experience with at least one programming language required.
- Experience with GCP, AWS, or Azure required.
- Experience with SQL, and relational and non-relational databases required.
Preferred Qualifications:
- Strong preference for Java experience.
- Strong leadership ability
- Demonstrated strong customer service and communication skills.
- Proven experience in diagnostics and problem analysis.
- Understanding of Python.
- Experience working with Flutter.
- Any Cloud certification.
Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.
Know Your Rights:
https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Conozca sus Derechos:
https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.
Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.
Salary: USD 92700.00 - USD 139100.00 Yearly
Salary offered will vary depending on your location, job-related skills, knowledge, and experience.
Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.