Program Manager, Talent Management

The Program Manager, Talent Management is responsible for the design, development, implementation, and maintenance of talent management programs and initiatives(s). Reporting to the Director, Talent Management. This role involves needs analysis, program design, evaluation, project management, and research on current trends and best practices related to talent management program(s). You will make recommendations for improvements or additional programs in their area of expertise to help build the core capabilities and enhance the productivity of the organization’s employees in the area of talent management.

You will use project management, strategic communication and socialization skills to drive the creation and adoption of talent management solutions, by managing the talent management, planning, project operations, and stakeholder communications for company-wide talent management solutions.

Job Summary:

• Are you passionate about helping employees realize their potential while positioning them to help drive business success?
• Are you driven to help people grow, thrive, and win in a fast paced environment?  
• Do you have a strong background in learning, talent, organizational development, education, or HR?
• Do you have a can-do attitude and a strong desire to improve organizational and talent effectiveness? 
• Do you want to be part of an amazing organizational and team culture, with a deep commitment to people development?

Then look no further than this great opportunity at ZoomInfo to join a highly respected global  Talent and Learning team driving positive outcomes for the business and helping employees accelerate their careers and engagement. 

Job Responsibilities: 

• Partner with Talent Management and Development, People Experience, and People Technology teams to execute talent processes at scale.
• Coordinate performance, career planning, and talent management processes for all employees and managers.
• Serve as a liaison between TMD and People Tech team for Workday and other HR technology projects including coordination of User Acceptance Testing.
• Provide operational support for talent management programs, including system set-ups, product testing, reporting, communications, and material production.
• Assist in the development of new talent management programs, including project planning, scoping, risk assessment, and setting metrics.
• Conduct research and gather requirements for project planning.
• Collect data, benchmark, and recommend improvements to talent management programs.
• Prepare reports on talent management programs, evaluating performance against goals.
• Stay informed about new trends in talent management and champion these practices across the organization.

Required Skills/Abilities: 

• Experience partnering with HR Business Partners, HRIT teams and with cross-functional initiatives
• Experience and detail-oriented with a proactive approach in project managing and supporting organization-wide talent management programs that cover performance management, talent development, coaching, succession planning, data analytics and relationship management.
• Knowledge of leading approaches in Talent Management
• Ability to research, diagnose, evaluate alternatives, and test/execute an approach in an (almost) scientific way
• Data-driven and understands relevant metrics and how to evaluate talent management effectiveness
• Familiar with human-centered design: desirability [what people need]; viability [what the business needs]; feasibility [the format needed to deliver] in a simple and impactful way
• Excellent influence, collaboration, presentation, project management, and communication skills 
• Familiarity with HR systems (Workday) and reporting tools

Education and Experience: 

• Bachelors degree in HR, psychology, business, learning & development, talent management or organizational development. 
• Masters degree in related fields is a plus.
• 3-5 years experience in Talent management or learning and organization development
• Experienced with Talent Review, Performance Management, Career Pathing, and Skills

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